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Category: Education
Title: Campus Director
Location: Abbotsford
Posted: 18/08/2015

REPORTS TO:              Board of Directors

 

DIRECT REPORTS:3 Principals

Facilities Manager

IT Manager

Manager of Development

Finance Manager

 

POSITION SUMMARY:

The Campus Director is the Chief Executive Officer of the MEI Society and is accountable to the MEI Board of Directors. A gifted leader with strong business acumen and a heart for the Lord and Christian education, the Campus Director is responsible for the spiritual leadership, vision and strategy for all schools, educational leadership, and operational and financial management. Provides advice and information to support the governance role of the Board. Oversees staff responsible for facilities and maintenance, IT, HR, financial management, transportation, development, and purchasing.

Key Responsibilities:

Strategy

  1. Ensures that evangelical Anabaptist values as described in the MEI Statement of Faith permeate the programs, services and culture of MEI.
  1. In consultation with the senior leadership team, prepares for Board approval the annual budget and operational plans for the coming year, with a focus on improving educational outcomes and maintaining fiscal responsibility.
  1. Develops enrolment projections and engages school Principals and Vice Principals in planning staffing and capital projects for each school.
  1. Strategizes with the senior leadership team on leading edge educational programs and best practices that will lead to increased enrolment and student retention.
  1. Effectively communicates and implements strategies and goals as set out by the MEI Board of Directors; establishes key performance indicators and reports on these monthly to the staff and Board.
  1. Builds a culture of collaboration and teamwork that supports the Mission Statement, core values and strategic priorities of the Society.
Financial Management
  1. Develops budget guidelines, coordinates the preparation of the budget, and assists the Board in review and interpretation of the budget.
  1. Engages the senior leadership team in ensuring that MEI schools operate within the parameters of Board policy including staffing, educational programs, finance, etc.
  1. Supervises the maintenance of the schools’ financial affairs including banking operations.
  1. Prepares and presents the monthly financial report to the Board, and all financial and statistical reports for submission to the Ministry.
  1. Supervises the preparation of expenditure reports for the schools and senior staff; compares actual cost to allocated budget funds to guard against potential overspending.
Administrative Leadership
  1. Assumes responsibility for the planning of future building construction and renovation projects including the preparation of Capital Plan budgets and arranging financing.
  1. Ensures effective operations of MEI’s supportive business functions including accounting, payroll, IT, purchasing, HR, buildings and grounds maintenance, transportation and development.
  1. Supervises the recruitment, training, supervision and evaluation of all administrative and senior leadership staff.
  1. Assumes responsibility for all IT systems and the transfer of information to regulatory bodies.
  1. Drafts policies for review and approval by the Board and ensures successful implementation through appropriate administrative procedures.
  1. Prepares reports including recommendations and appropriate policies and procedures for Board consideration.
  1. Negotiates contracts and agreements on behalf of the Board and signs all legal documents.
Educational Leadership
  1. Collaborates with the senior leadership team in establishing educational objectives.
  1. Ensures that all MEI education programs are provided in accordance with the BC Ministry of Education and align with MEI’s Mission Statement, core values and strategic priorities.
  1. Actively engages with parents and students on an annual basis to seek their input regarding satisfaction of MEI schools and suggestions for improvement; discusses findings with the senior leadership team and works with them in developing action plans to address any concerns; presents findings and recommendations to the Board.
  1. Conducts annual evaluations of school principals and the administrative team and provides ongoing advice, coaching and mentoring to ensure staff development and learning.
  1. Works with school leadership teams to ensure an adequate succession plan is in place to develop future leaders within MEI.
Board/Stakeholder Relations
  1. Provides ongoing information and advice to the Board, in a timely manner, on developing or continuing issues that may impact MEI.
  1. Serves as the key liaison with the member churches of the MEI Society, builds strong relationships and ensures regular and open communication.
  1. Prepares the agenda for monthly Board meetings and attends all Board and Executive Committee meetings as a non-voting member.
  1. Ensures a member of the senior leadership team is a liaison and resource person to all Board Committees.
  1. Obtains for the Board opinion or interpretation of the School Act and other legislation.
  1. Liaises between MEI and external stakeholders such as the Cascade International Education and Development Society, Ministry of Education, FISA, ACSI, etc.
Required Knowledge Skills and Experience
  • Post-secondary degree in business or administrative management
  • Minimum 5 years’ management experience with a strong focus on financial and administrative management
  • An understanding of the education system and new concepts around innovative education
  • A spiritual leader devoted to prayer and God’s Word, while adhering to evangelical Anabaptist values
  • An exceptional leader, collaborator, coach and mentor who empowers staff
  • Strong financial and business acumen
  • A visionary with strong strategic thinking skills
  • Excellent communicator who is able to build trust and rapport with a wide range of stakeholders
  • Strong conflict resolution and problem solving skills
  • A good understanding of Board governance
  • Embraces change and the use of technology
  • Dynamic and genuine
  • Strong public speaker who makes community connections easily

 

 

 

 

 

Category: Executive & General Management
Title: Chief Executive Officer
Location: Salmon Arm
Posted: 28/01/2013

KEY RESPONSIBILITIES:

Strategic and Operational Planning

  • In consultation with the Board and senior management, develops a long-term strategic plan and annual business plans for each store.
  • Coordinates the translation of strategic and business plans to operational plans and communicates these operational objectives to all departments and employees.
  • Monitors industry trends and significant market changes and their impact on the organization, and makes necessary changes to ensure the success of the strategic plan.
  • Develops a consistent business model based on best practices, including promotions, customer service standards, purchasing, etc. and ensures adherence by all stores.
  • Develops and monitors an annual marketing plan based on market research that will build brand awareness and increase store traffic and sales.
  • Develops a Social Media strategy to reach a larger customer base, increase brand awareness and customer loyalty.
  • Identifies new business opportunities within existing and new product lines, and selling opportunities based on customer needs.
  • Analyses ROI for all capital expenditures and leads the acquisition of new equipment approved by the Board.
  • Ensures the organization meets regulatory obligations related to food safety, employee health and safety, employment standards, etc.
  • Negotiates and manages any contractual obligations and relationships such as store leases.

 

 

Financial Management & Performance Reporting

  • Develops and monitors budget plans for each store and the overall consolidated budget and risk management plan.
  • Reviews performance against objectives of all stores and departments as well as the overall financial performance of the organization.
  • Analyses all financial and operational reports and forecasts to identify areas of concern.
  • Oversees the annual year-end financial reporting and ensures banking covenants are met.
  • Prepares operational briefs for each Board meeting and reports on critical fiscal matters or significant information or events affecting the business directly to the Board in a timely manner.
  • Maintains strong relationship with financial lender, legal counsel and other external advisors and keeps them apprised, as required.
  • Exercises fiduciary responsibility for all company assets including adequate insurance coverage and protection of pension plan assets.

Human Resources

  • Leads regular management meetings with all store managers and follows up on action items to ensure completion.
  • Develops and monitors performance objectives and plans for all senior management. Reviews performance on a regular basis, develops action plans to address deficiencies, and provides coaching and mentoring, as needed.
  • Leads the development and implementation of human resource policies and practices including recruitment and selection, compensation, employee relations and performance management.
  • Assumes a lead role in the development of a long-term human resource plan to ensure sufficient staffing levels, skills development, and succession planning.
  • Leads an annual compensation review and recommends pay increases, benefit plan changes or improvements.
  • Oversees and develops an employee bonus program for approval by the Board.

 

Community Relations

  • Develops and maintains effective relationships with a wide variety of community stakeholders to build support and recognition of Askew’s Foods.
  • Provides a leadership role within the business community and with advocacy groups to protect the company’s interests and mesh with the interests of the community.
  • Maintains a high profile within the grocery industry by participating in industry associations and developing strong relationships with suppliers.

 

 

 

Knowledge, Skills & Experience

  • University degree is highly desirable
  • Proven senior leadership experience, preferably in the independent retail grocery sector managing multiple locations
  • Understands the key drivers of the grocery business and how to identify and build on competitive advantage
  • Innovative and strategic thinker with strong planning and problem solving skills
  • Strong business and financial acumen and knowledge of marketing, advertising and promotions
  • Knowledgeable of technology and Social Media and how they can be utilized to enhance the brand and increase sales
  • Strong communication and interpersonal skills; a good public speaker
  • Effective negotiating skills that lead to win/win outcomes
  • Proven track record of community involvement
  • Strong change management skills; willing to seek input from others and gain understanding and acceptance of contrary opinions and viewpoints
  • Strong administrative, time management and organizational skills

 

Desired Personal Characteristics

–                 Honest and authentic with a high degree of integrity

–                 Respectful and approachable; seeks and listens to input from others

–                 Decisive and confident leader; can inspire others

–                 Empowers others

–                 Collaborative approach

COMPENSATION PACKAGE

 

Compensation will consist of a competitive base salary, dependent upon experience, plus a bonus program based on achievement of Board approved goals.  There will also be a relocation allowance for out of town candidates.

 

Category: Not-For-Profit
Title: Community Services Manager
Location: Delta
Posted: 17/12/2014

Delta Community Living Society (www.dcls.ca) is seeking an energetic, fun and experienced manager for the position of Community Services Manager. This position is located in Delta, BC. Delta Community Living Society (DCLS) is a community-focused not-for-profit organization that was established in 1963 to support individuals living with developmental disabilities and their families to improve their quality of life. DCLS provides the highest quality of support services through staffed residential, community inclusion, recreational, home sharing and respite services.

The Community Services Manager position requires a strong, community-focused leader capable of championing change, coaching staff, leading a team and who has a demonstrated background in community involvement. Reporting directly to the Executive Director, the Community Services Manager will play a key strategic role in the operations of DCLS. The ideal candidate will have proven experience managing a team, leading strategic initiatives, developing strong internal and community partnerships and creating high level reports.

You will need an appropriate university degree or equivalent, coupled with at least 5 years working as a senior manager preferably in the community living sector. Excellent leadership, communication, interpersonal and organizational skills are essential attributes, as is a team spirited and goal oriented approach. Knowledge of recent and ongoing changes in the community living sector and familiarity with employment services and an accreditation process will be of value.

DCLS takes pride in providing a flexible work environment along with the benefit of knowing that the work undertaken by the organization makes a difference in the lives of many. DCLS offers a competitive compensation package

Category: Construction
Title: Construction Project Manager
Location: Langley
Posted: 21/06/2016

Our client is a commercial construction company specializing in petroleum and food service retail. Due to company growth they are seeking a qualified individual to fill the position of Project Manager with estimating experience. If you are a team player, results driven, have experience and skills in construction and are looking to be part of an established company this may be the opportunity for you!
Role & responsibilities will include, but are not limited to:

  • Oversee and be accountable for the construction budgets and schedule
  • Ensure that all work is being done in compliance with safety, specs and drawings
  • Create a project schedule, manage project milestones and provide oversight on day-to-day project delivery activities
  • Effectively manage the progress of costs, equipment and quality control
  • Be the main point of contact and accountable to the client and consultants
  • Ability to problem solve in relation to construction engineering, schedule and staffing
  • Ensure proper leadership and communication to site superintendents, other staff, consultants and trades in relation to the project

The ideal candidate for this position will ideally have the following attributes:

  • Progressive experience in construction project management minimum of 7 years
  • Experience working various project types
  • Experience working in petroleum an asset
  • Estimating experience would be an asset
  • College diploma in appropriate construction related field an asset
  • Gold Seal certified a definite asset
  • Strong management, planning, leadership and organizational skills
  • Safety training, courses, certifications
  • Knowledge of construction law and building codes
  • Knowledge and ability to understand engineering, drawings and specifications
  • Self-motivated, strong analytical skills and detail-oriented
  • Experience using Microsoft Word, Excel and Microsoft Projects
  • Excellent verbal and written communications skills

 

 

Category: Finance & Accounting
Title: Controller
Location: Abbotsford
Posted: 27/03/2013

Privately-owned company in Abbotsford with revenues in the $200 million range is seeking a Controller who will report to the CFO and oversee an accounting team of 10 staff.

Ideal candidates will have a professional accounting designation, advanced Excel skills, demonstrated supervisory experience, and at least three years’ experience as a Controller, preferably in manufacturing.  Candidates must have a solid understanding of full cycle accounting, consolidations, budgeting, production costing, inventory control systems, payroll, internal controls, and Federal and BC tax regulations.

Desired personal competencies include excellent communication and interpersonal skills, the ability to learn quickly, a high degree of energy and initiative, and the ability to handle a very busy work environment.

 Compensation will be the range of $110K plus 100% paid health benefits and a group RRSP program.

 

JOB DESCRIPTION

 FINANCIAL ANALYSIS & REPORTING

  • Ensuring timely and accurate reporting of all accounting and financial information for all the group companies.
  • Review of monthly financial reports of the company and its subsidiaries.
  • Preparation of monthly financial reports for related companies
  • Preparation of various reports including weekly margin reports and daily KPI reporting.
  • Manage the yearend audit and reviews.
  • Administration of management payroll and benefit program.
  • Oversee monthly inventory counts.
  • Monitoring of various internal controls.

MANAGEMENT OF ACCOUNTING FUNCTION

  • Provide support to subsidiaries’ accounting departments (including periodic visits to site offices in the Okanagan).
  • Ensure the integrity of accounting system controls.
  • Administer insurance programs (property, liability, fleet, etc.)
  • Ensure adherence to government regulations for PST, HST, payroll withholdings, etc.

FINANCIAL PROJECTIONS, BUDGETARY PLANNING & CONTROL

  • Preparation of annual budgets and variance analysis

CREDIT/COLLCTIONS MANAGEMENT

  • Monitoring of accounts receivable aging and collections

GENERAL

  • Provide assistance to CFO as other projects or reporting requirements arise
  • Human resources responsibilities for direct reports, including performance reviews

 

 

 

 

Category: Civil Construction
Title: Controller
Location: Langley
Posted: 20/05/2015

Basic Function: The controller position is accountable for the accounting operations of the company, cash management, risk management, the production of monthly financial reports (internal/ external), accurate and complete job costing, maintenance of accounting records, and a comprehensive set of controls and budgets designed to mitigate risk, enhance the accuracy of the company’s reported financial results, and ensure that reported results comply with generally accepted accounting principles and potentially international financial reporting standards. 

Principal Accountabilities: 

Management 

1. Maintain a documented system of accounting policies and procedures with a strong emphasis on the development and maintenance of a system of internal controls 

2. Manage outsourced functions – Insurance broker, etc. 

3. Oversee the operations of the accounting department, which includes the ability to form, develop and lead an accounting team 

4. Ensure accounting policies are properly set up to be as efficient and effective as currently possible. Regular updating/ maintenance of accounting policies to be addressed with company growth. 

5. Manage the records, accounting, operations and tax compliance of related corporations/ partnerships, especially their transaction-processing operations, and policies and procedures. 

Transactions 

1. Ensure that accounts payable are paid in a timely manner 

2. Ensure that all reasonable discounts are taken on accounts payable 

3. Ensure that accounts receivable are collected promptly 

4. Process payroll in a timely manner 

5. Ensure that periodic bank reconciliations are completed 

6. Ensure that required debt payments are made on a timely basis 

7. Maintain the chart of accounts 

8. Maintain an orderly accounting filing system 

9. Maintain a system of controls over accounting transactions 

Reporting 

1. Issue timely and complete financial statements 

2. Recommend benchmarks against which to measure the performance of company operations 

3. Calculate and issue financial and operating metrics 

4. Manage the production of the annual budget and forecasts 

5. Calculate variances from the budget and report significant issues to management 

6. Provide for a system of management cost reports 

7. Provide financial analyses as needed, in particular for capital investments, pricing decisions, and contract negotiations 

Compliance 

1. Coordinate the provision of information to external auditors for the annual audit 

2. Monitor debt levels and compliance with debt covenants 

3. Comply with provincial and federal government reporting requirements and tax filings 

Other 

1. Work on special projects as required 

2. Continuous collaboration with VP Finance and accounting team on identification and implementation of more efficient and effective processes, controls and systems. 

3. IT and implementation of accounting systems will be required in the near term. 

Desired Qualifications: The controller candidate should have a Bachelor’s degree in accounting or business administration, or equivalent business experience and 5+ years of progressively responsible experience for a major private company or division of a large corporation. Preference will be given to candidates with the Chartered Accountant or Certified Management Accountant designations. 

Working Conditions: Primarily in an office environment

Category: Finance & Accounting
Title: Controller
Location: Burnaby
Posted: 30/10/2015

This rapidly growing contract manufacturer with operations in the US and Canada requires a Controller with strong expertise in manufacturing to lead the accounting team.

 

CONTROLLER – JOB DESCRIPTION

Qualifications:

  • The successful candidate will ideally have a professional accounting designation coupled with a Bachelor’s degree in accounting or business administration, or equivalent business experience and 10+ years of progressively responsible experience for a manufacturing company or division of a large corporation.
  • Excellent interpersonal and communication (both written and verbal) skills. Demonstrated ability to deal professionally with department heads, staff, customers, distributors, vendors, government and regulatory authorities, advisors and consultants.
  • Proven experience improving working capital efficiencies.
  • Proven success in building effective cross functional multi-location teams.
  • Proven leadership ability.
  • Confidentiality, discretion, strong ethics and good judgement are essential.
  • Exceptional attention to detail.
  • Experience in a manufacturing environment preferred.
  • Candidates with experience in the food or natural supplement industries will also be given preference.

Reporting and Relationships:

  • Reports to the Chief Financial Officer
  • Direct reports include: Accounting Manager in Canada

Duties and Responsibilities:

  • Safeguard assets and assure accurate and timely recording of all transactions by implementing disciplines of internal audits, controls and checks across all departments.
  • Manage the accuracy and productivity of day-to-day activities of accounts payable, cash disbursements, invoicing/billing, customer credits and collections, payroll, perpetual inventory integrity, fixed asset records, and general & entity accounting.
  • Oversee the operations of the finance department, including the design of an organizational structure adequate for achieving the department’s goals and objectives.
  • Oversee the accounting operations of Rhema Health Products Inc. and Rhema Health Products Limited, their sister, as well as various affiliated companies.
  • Coordinate and direct the preparation of the budget and financial forecasts and report variances.
  • Calculate variances from the budget and report significant issues to management.
  • Provide financial analyses as needed.
  • Coordinate the preparation of regulatory reporting.
  • Maintain a documented system of accounting policies and procedures.
  • Manage outsourced functions.
  • Forecast and manage cash flow requirements.
  • Oversee credit management and ensure that accounts receivables are collected promptly.
  • Ensure that accounts payable vendors are communicated with and managed effectively.
  • Ensure that payroll is processed in a timely manner.
  • Issue timely and complete consolidated and entity financial statements.
  • Recommend benchmarks against which to measure the performance of company operations.
  • Engage in ongoing cost reduction analyses in all areas of the company.
  • Coordinate the provision of information to external auditors.
  • Monitor debt levels, working capital requirements and compliance with debt covenants.
  • Comply with local, provincial/state, and federal government reporting requirements and tax filings.

 

Category: Agriculture
Title: Controller
Location: Abbotsford
Posted: 25/01/2016

Position:          Controller

Reports to:      Chief Executive Officer

Position Summary:

Responsible for all financial, management and cost accounting functions, payroll, and oversight of accounts payable; prepares all financial statements and management reports; maintains integrity of financial reporting systems; conducts analysis of financial statements and general ledger. Contributes to the profit of the company through cost control and margin analysis. Strives for continuous improvement of profitability and administrative efficiency.

Key Responsibilities:

  1. Plans, organizes and conducts all activities related to the general accounting function to ensure accurate and timely recording and reporting of all financial results, that all internal controls are being adhered to, and compliance with GAAP.
  1. Prepares, reviews and analyses monthly financial statements to identify significant variances and provides explanations to the CEO.
  1. Prepares detailed analysis of costs for all activities and inputs; identifies areas of cost control and opportunities for improvement.
  1. Develops and maintains cost accounting for all products – assists in determining selling prices needed to obtained targeted margins and maintains inventory costing systems.
  1. Prepares and updates financial forecasts, budgets and cash flow projections; monitors cash flow and provides regular updates to the CEO; monitors actual against budget and investigates and reports on significant variances.
  1. Ensures the proper consolidation of financial statements at year-end.
  1. Prepares intercompany, general ledger, and bank reconciliations on a monthly basis.
  1. Prepares monthly account analysis of balance sheet accounts, develops adjusting entries as needed, and reviews status of all significant accounts with the CEO.
  1. Prepares month-end journal entries.
  1. Ensures that systems and procedures are in compliance with company policies, acceptable accounting practices and applicable regulations and makes recommendations for improvement required for enhanced operational support and customer service.
  1. Maintains fixed asset ledgers along with supporting depreciation and amortization schedules.
  1. Prepares all statutory government remittances on a timely basis.
  1. Plans, organizes and coordinates the year-end close process and prepares all working paper documents.
  1. Evaluates the performance of accounting staff; provides ongoing mentoring, coaching and training to keep staff at the highest level of skill necessary to meet company needs and objectives; makes recommendations to hire or terminate staff within the department.
  1. Receives and resolves inquiries from all Managers regarding monthly financial results.
  1. Liaises with external accounts related to year-end.
  1. Participates in special projects and conducts other work as may be assigned.

Required Knowledge, Skills & Experience:

  • Formal training in accounting; preferably enrolled in or completion of financial accounting designation program
  • Minimum 5 years’ experience in a manufacturing or processing environment
  • Experience in cost accounting, intercompany transactions, foreign exchange, and the preparation of consolidated financial statements
  • High degree of initiative with a can-do attitude
  • Can manage and deliver on multiple projects with conflicting deadlines
  • A team player
  • Strong analytical skills
  • Focus on continuous improvement
Category: Education
Title: Dean , School of Access
Location: Vancouver
Posted: 08/10/2013

 

Reporting to the Vice President, Access & Strategic Development, the Dean, School of Access is accountable for leadership and vision within the basic education, arts & sciences upgrading and university transfer programs. The incumbent is responsible for organization, co-ordination, marketing, financial results, supervision and evaluation within the division. The incumbent is responsible for delivery of services which are in keeping with College policy and innovative adult education practices.

The incumbent fosters and maintains open communication with community agencies, employers, professional associations, the public, College administrators and ministry officials in an effort to provide programming that meets identified needs. The Dean is accountable for quality assurance through needs analysis, course and curriculum development (including credit programs leading to credentials) and contract training for business and industry.

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General

The successful candidate will be an innovative, forward-thinking, results-driven professional with a distinguished academic record and evidence of successful leadership and change management.

Education and Experience

A graduate degree in Education or an appropriate, related field preferred, but not essential.

A minimum of five (5) years of progressive responsibility in a management role – preferably in a college setting and/or providing training at a public, post-secondary level.

An understanding of Basic K-12 education and experience related to access programming areas (such as Adult Education, University Transfer, etc.) is required.

Extensive involvement in the Canadian system of advanced education, public training institutions and community agencies in the field.

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Management Bench Strength

Proven ability to plan strategically, initiate action and achieve desired outcomes.
Excellent planning, administrative, organizational, project management and financial management skills.

Experience managing government relations, developing partnership opportunities with other institutions, and writing proposals.

Leadership

Proven leadership and management skills in a unionized environment and the ability to work collaboratively in teams.

Able to provide leadership to teams and working committees, achieving goals using consultative and collegial processes. Demonstrated ability to act as an advocate for staff and faculty.

Familiarity and commitment to the social purpose of education and training.

Commitment to a student-focused environment.

Interpersonal Skills

Strong entrepreneurial, interpersonal and communication skills (both oral and written).

Ability to work collaboratively with a wide range of community stakeholders, both internal and external, including a multi-cultural, diverse and often multi-barriered student population.

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Category: Operations
Title: Director Customer Experience and Support
Location: Langley
Posted: 03/03/2014

Director Customer Experience and Support

SUPER SAVE GROUP

About the Organization

Established in 1977, the Super Save Group of Companies is a national private company that provides top-quality, well-maintained products, which are customized and delivered to clients at a competitive price. The company prides itself on providing efficient service and its goal is to ensure that their customers’ needs and expectations are consistently exceeded. The team at Super Save Group upholds a strong tradition of supporting many charities and community organizations within the communities they serve.

The Super Save Group provides a broad array of services to individual, commercial and industrial clients:

  • Roll off Waste and Recycling
  • Front end Waste and Recycling
  • Fence and Toilet Rentals
  • Propane
  • Shredding
  • Gas Stations

The Super Save Head office is located in Langley BC.  There are also 13 operations branches strategically located across Canada.   The logistical nature of this service business necessitates a responsive support mechanism to ensure client needs are managed efficiently.  As such, a 20-seat inbound call center (6am-6pm Mon-Fri and 8am-4pm Sat) plays an integral role in supporting national customer sales and service efforts.

For more information:  supersave.ca

The Opportunity

Directly reporting to both the President of Super Save Disposal and the Vice President Finance, the Director Customer Experience & Support (DCES) plays a vital role on the leadership team of this dynamic growing organization.  Reporting to the DCES is a Call Centre Manager, Assistant Manager, Team Leader, Major Accounts Representative, Reception and Administrative staff.  In total, this 27-person team is the service and experience backbone of Super Save nationally.  The DCES works in partnership with the Director of Sales and the Customer Maintenance Manager to ensure seamless delivery of services. Other areas of responsibility include tender preparation, service agreement management, client satisfaction and retention, and overseeing the reception area at Head Office.

 Ideal candidates will have a post secondary degree or diploma in a related field, coupled with at least three years of progressive relevant management work experience.  They will possess strong interpersonal and communications skills and be able to relate effectively with customers, management and staff. Excellent written and oral communication skills and a demonstrated ability to model appropriate collaborative approaches are essential in this highly matrix organization.  Candidates will possess strong critical thinking skills and the ability to think on their feet.  This individual consults appropriately, identifies needs, and proactively seeks out opportunities to anticipate and enhance the overall customer experience.  They exercise sound judgment and are confident to make decisions appropriately.

                                                                  JOB DESCRIPTION

 Position:                                   Director Customer Experience & Support

Reports To:                               President of Super Save Disposal & Vice President Finance

Direct Reports:                         Call Centre Manager, Assistant Manager, Team Leader, Major accounts    Representative & Reception

 Date:                                        February  2014                          

 SUMMARY:

The Director Customer Experience & Support (DCES) reports to two Senior Company Officers and is responsible for managing the customer experience and support for Super Save nationally. As a member of the management team, the DCES contributes to the development of effective policies and strategies, and is a champion of the organization’s overall goals, objectives, and corporate values.

KEY RESPONSIBILITIES:

Managing the Customer Service and Support Experience

  • Manages all aspects of day-to-day customer service and ensures client service agreements are managed appropriately and efficiently.
  • Overseas a 20-seat inbound call centre that is operational between 6am-6pm Monday through Friday and 8am-4pm Saturday.
  • Responsible for hiring, coaching, performance appraisals and the ongoing development of staff.
  • Monitors and analyses the department’s performance levels and operational goals. Recommends and implements strategies to ensure consistent high levels of anticipatory service.
  • Ensures that pricing and customer service issues are managed and resolved promptly and as a unified team.
  •  Identifies, tracks and resolves escalated customer service issues and complaints.
  • Adjusts procedures, policies and training to ensure resolutions are permanently embedded in company practices.
  • Conducts group and individual sales and customer experience training sessions.
  • Handles all proactive account administration (customer retention programs).
  • Overseas the development of tenders for major accounts.
  • Creates and maintains an environment that promotes positive communications within the department, as well as fosters teamwork with other departments.

Coordination with Other Departments

  • Develops and maintains a synergistic relationship with the sales team to increase effectiveness and to ensure high levels of customer service are maintained.
  • Works with Dispatch as a liaison between administration and operations.
  • Works closely with the Director of Sales and Customer Maintenance Manager to ensure smooth delivery of end-to-end customer service and support. 

Other Responsibilities

  • Develops, enhances and maintains internal policies and procedures
  • Manages employee files for outside sales and administration.
  • Oversees the Head office reception staff.

COMPETENCIES, SKILLS & EDUCATION:

  • Post-Secondary degree or diploma in related field, coupled with at least three years of progressive relevant management experience.
  • Superior relationship building and interpersonal skills.
  • Track record of developing, training and motivating a large customer service team. Adept at prioritizing, negotiating and working with a wide range of internal and external customers.  Strong organizational skills – is able to juggle multiple tasks and challenging projects in a fast-paced environment, often with conflicting deadlines.
  •  Highly organized, attentive to detail and proficient in balancing operational requirements with employee and customer needs.  Sharp analytical, numerical and problem solving skills that support and enable sound decision making.
  •   Demonstrated team building skills; can adapt to changing personality dynamics in a professional manner.

Compensation Package:

A competitive compensation package will be provided consisting of a base salary and excellent benefits.

Interested candidates should submit their resume and cover letter to Bev Brown at bbrown@westviewsearch.ca

            

Category: Not-For-Profit
Title: Director of Finance
Location: Cranbrook
Posted: 28/10/2013

Director of Finance 

Plans organizes, controls, manages and directs the provision of financial management and controls for the Association. Job functions include business and funding planning, agency budgeting, funding negotiation, and financial control and reporting. Responsibilities include: the over sight of payroll, accounting, purchasing, insurance and the provision of finance information systems, support for human resource services; and all aspects of hiring, supervision, disciplining and firing processes of finance personnel.  

Qualifications:

  • Professional accounting designation such as CGA or CMA
  • Five (5) years recent related experience
  • Or an equivalent combination of education, training, and experience
  • Excellent public relations / communication skills, both verbal and written
  • Ability to work cooperatively with a variety of staff and other members of the community.

Key Duties & Responsibilities:

1. Plans, organizes, controls and directs the provision of a complete range of business management, funding, financial/accounting/forecasting, budgeting, and /or human resource services for the Association. Ensures sound business and financial planning, management and control, consistency with generally accepted accounting principles (GAAP). 

2. Develops and establishes long and short range strategic plans, objectives, resource and systems requirements in discussions with senior management team members.  Prepares comprehensive and detailed implementation plans and strategies to meet present and future financial requirements. Discusses and presents proposals and project recommendations to the senior management team, Executive Director for approval. Directs the implementation and administration of approved projects and plans. 

3. Develops and implements financial administration and control policies, standards, procedures, practices and systems for the Association consistent with approved directives, applicable legislation and GAAP.  Reviews and approves expenditures to delegated signing authority. 

4. Develops and prepares annual management plans and consolidated budget.  Advises the Executive Director of the Association’s financial status. Oversees and exercises control over the preparation of financial statements, estimates, summaries, financial analyses, management reports and accounting related processes. Analyzes statements and cost control reports for expense or funding problems. Intervenes to discuss and resolve significant variances with responsible staff. Provides information and liaises with Association auditors.

 5.  Evaluates financial reporting systems, accounting procedures and investment activities.  Makes recommendations for changes to procedures, operating systems, budgets and other financial control functions to the Executive Director.  

6. Manages and supervises a team of employees providing financial and accounting services for the Association including labour relations issues relating to hiring, performance appraisal, discipline, grievance resolution, arbitrations, discharge. Provides input into union contract negotiations.

7. Participates in various committees, working groups, other associations, etc. Liaises with external organizations and regulatory agencies on matters related to financial and or human resource functions. Maintains an awareness of the trends and initiates in  assigned area of responsibility.

8. Manages and participates in the negotiation of major service contracts, funding agreements, property and liability insurance policies and similar Association wide agreements.

9. Performs other finance related duties as required. 

  • Reports to the Executive Director.
  • Regularly participates in supervision and performance review processes.
  • Participates positively and productively as a member of the Association’s staff team.
  • Adheres to the philosophy, policies, and procedures of the Association.
  • Represents the Association positively and professionally in the community.

 

 

 

 

 

 

Category: Education
Title: Director, Finance & Administration
Location: Abbotsford
Posted: 07/05/2014

Position Summary and Purpose:

The Director of Finance and Administration is accountable to the Superintendent as part of the School’s Administration on issues that affect the daily operations of the schools operated by the MEI Society.

Vision

Leadership

  • Involved in the senior leadership team and supports the planning and development of MEI Society vision for the school and long term sustainability plan

Budgeting

  • Lead in developing the annual budget together with the superintendent and finance committee

o   Monitor and administer the budget on a day to day basis

  • Responsible to monitor and manage budget variances

Planning

  • Accounting systems are relevant and efficient
  • Review policies related to financial operations and other as per directed by the Superintendent or finance committee
  • Responsible for insurance policy as per direction from finance committee

o   Advise on school and student insurance coverage

General Accounting Practices

  • Responsible to manage and supervise all areas related to

o   payroll, accounts receivable and accounts payable and employee benefits

o   Bank accounts, term deposits, investment instruments with-in MEI Society including but not limited to monies received for tuition, fundraising and rental income.

o   Purchasing and tenders

  • Prepare financial statements as requested by the superintendent and board

o  Maintain and update accounting records in preparation for annual audit and review

  • Responsible for financial management of the school

o   Correspondence to parents and students regarding tuition etc.

o   Debt management

Staff

  • Responsible for finance office staff in cooperation with Superintendent
  • Accountable to train and motivate all support staff, communicating financial and budget issues in a clear and timely fashion
  • Accountable to all MEI society staff with regard to issues on salaries and benefits

Meetings

  • Responsible for preparation and presentation of financial records to Finance committee, Board Exec and MEI board

Personal and spiritual health

  • Responsible for maintaining good working relationships and ensuring cooperation and mission fulfillment in financial matters
  • A born again Christian who experiences a healthy relationship with God and maintains true spiritual disciplines
  • Periodically seeks times of personal renewal where his perspective can be restored and God can be heard
  • knows his strengths and limitations and is able to set personal boundaries in order to maximize effectiveness
  • is well rounded with interests, hobbies, and friendships beyond work

 

Job Standards/Requirements:

Education:
Undergraduate degree in business or accounting; professional accounting designation required.

 

Experience:

3-5 years of experience leading the business office of an educational institution, or minimum 5 years’ senior experience in directly related professional setting.

 

Specific Skills/Qualifications:              

Comprehensive understanding of Canadian Generally Accepted Accounting Principles; Familiar with Human Resource Management and British Columbia employment standards; familiar with benefits contracts and administration; conversant with legal, risk management and insurance matters; adept with accounting software and business computer systems; good communicator; organized and details with respect to record keeping; policy oriented; critical thinking and demonstrating professional judgment; comfortable with high stress and confidential situations.

Category: Not-For-Profit
Title: Director, Finance & Administration
Location: Victoria
Posted: 15/06/2015

ORGANIZATION SUMMARY

 

Consumer Protection BC is a not-for-profit corporation whose vision is confident consumers and trusted businesses in a thriving marketplace. We enforce consumer protection laws and strengthen consumer protection in BC by licensing and inspecting specific industries, responding to consumer questions, investigating alleged violations of consumer protection laws and educating consumers and businesses about their rights and responsibilities.

 

The Business Practices and Consumer Protection Authority Act (BPCPAA) first established the Business Practices and Consumer Protection Authority as a not for profit corporation without share capital and consisting of a board of directors. Now doing business as Consumer Protection BC, the BPCPAA continues to provide for the governance of the organization. Consumer Protection BC operates at arm’s length from government and administers the Business Practices and Consumer Protection Act, the Cremation, Interment and Funeral Services Act, and the Motion Picture Act.

 

Our operating budget for 2015 includes revenues and expenditures nearing $5.8 million. Our current FTE count is 40. For more information about our organization, please visit our corporate website at www.consumerprotectionbc.ca.

 

GENERAL

 

Based in Victoria, the Director, Finance and Administration works independently, but provides financial and administrative support and guidance to all operational teams. This position is excluded from the bargaining unit and is part of the Strategic Services division. The Director reports to the Vice President, Strategic Services and manages the Financial and Administration Coordinator. The Director is the key financial position within the organization, responsible for planning, implementing, managing and controlling all financial and administrative related activities. This will include direct responsibility for the development of the annual budget as well as the preparation and publication of financial statements and is essential in the coordination of the annual audit of Consumer Protection BC. The Director will support business and operational planning by providing in-depth financial and risk analysis, and will continually develop, assess and modify financial and administrative policies and procedures to enhance operational effectiveness. This position has considerable freedom to make recommendations and/or decisions, and is accountable for resulting impacts and consequences to the organization.

 

SPECIFIC ACCOUNTABILITIES

 

Internal Financial Planning, Reporting, Analysis and Administration

 

• Develops and implements strategic financial policies and procedures in accordance with related Acts and regulations to ensure the Authority meets Generally Accepted Accounting Principles and other required standards in revenue/expenditure transactions. Ensures the integrity, adequacy and accuracy of the financial management function
• Manages all treasury activities including banking, investment, debt issuance, and liquidity management. Ensures the strategies comply with relevant statutes, regulations, and policies including the Investment, Risk Management and Reserve Policies
• Provides accounting for existing revenue streams, establishes cash controls, and forecasts revenue and expenditures. Assesses the potential of new revenue streams and manages the development of a balanced fee structure to recover costs of doing new business related to services provided, and ensure the Authority is financially self-sustaining. Oversees the collection and accounting of revenue received from fees, administrative penalties, fines, recoveries, court orders, and income from new lines of business, cost sharing and provision of services to outside organizations.
• Ensures adequate controls are installed and that substantiating documentation is approved and available such that all revenues and expenditures may pass independent and governmental audits
• Leads the development of all operating program budgets, and business and resource plans, prepares the annual estimates of expenditure, and facilitates budget allocations to Leadership
• Provides accounting, financial operation, contract management and financial reporting services and systems. Ensures effective development, use and control of financial resources, including the responsibility for long-range plans, budgets, financial reviews and control systems. Develops and maintains accounting operations for the processing of revenue, payroll and expenditures
• Participates in developing new business, specifically: assist Leadership in identifying new funding opportunities, the drafting of prospective budgets, and determining cost effectiveness of prospective service delivery
• Develops and maintains internal cost-recovery billing and accounts payable systems. Develops new and comprehensive systems and administrative support mechanisms to meet quality management objectives while ensuring they meet accepted standards
• Manages facilities and administrative support services, building and office accommodations, security and custodial services
• Develops and prepares the annual and multi-year revenue and expenditure budgets based on historical information, future direction and the Business and Operations Plans’ goals, objectives, strategies and tactics
• Develops and prepares the monthly financial statement and management report package for review by the Board and Leadership and prepares monthly working-paper schedules for all balance sheet and income statement accounts
• Develops specifications for financial management reports that promote and support budgetary control and help meet Consumer Protection BC’s business plan objectives
• Investigates and develops procedures for new accounting initiatives (e.g., amendments to financial statements to ensure standards are implemented correctly)
• Conducts and/or participates in briefings of the Board/Leadership to gain consensus of recommendations and to ensure that business needs and risks are identified on proposed accounting policies and procedures;
• Creates monthly revenue and expenditure calendarization patterns, investigates significant variances, researches solutions and recommends appropriate courses of action
• Analyzes cost recovery levels and recommends fee and license adjustments to maintain appropriate levels
• Identifies and investigates areas of financial concerns such as major surpluses/deficits, contract breaches and reserve funds and to explore potential problems and recommend corrective action
• Analyzes, interprets and summarizes Consumer Protection BC’s financial position for leadership review. Analysis may include annual and multi-year forecasts; trending; interpretive reviews; status of cost pressures/savings; variance explanations for year-to-date performance compared to calendarization, resource allocations, program area, and group account classification; and identifying potential areas of concern and remedial action
• Monitors internal controls in place throughout the organization and prepares a report to Leadership and Board on an annual basis identifying the risks, controls in place and any weaknesses
• Participates on the Management Committee and prepares ad hoc financial analyses and reports as requested by Leadership
• Establishes management programs of emergency preparedness. Develops emergency evacuation and business continuation plans training and evaluation
• Provides asset and liability management services, including planning, acquisition management and disposal, maintaining control systems, preparing and overseeing the management of vehicle fleet plans, and related budget analyses
• Manages the development of an enterprise wide risk management framework to identify, analyse, evaluate, manage and monitor risks that could impact strategic and operational goals, strategies and objectives. Ensures adequate insurance is maintained, and negotiates with government on issues of joint liability and coverage
• Oversees the delivery of services to meet service goals, and conducts evaluations and assessments to ensure continuous improvement and process efficiencies are in place. Recommends programs and services to meet best practice standards

 

Labour and Employee Relations

 

• Provides advice to Directors and supervisors in resolving issues in their areas, specifically with the administration of payroll issues, and implications of the collective agreement and employment standards on payroll administration issues.
• Advises on and interprets collective agreements, employment standards, income tax act and other jurisprudence, and policies and procedures, ensuring consistent application of principles.
• Manages the data entry requirements into the Corporate Human Resources Information and Payroll System (CHIPS) for the Authority

 

External Financial Reporting and Year End Audit

 

• Accurately prepares year end schedules and working papers for review by the external auditors
• Responsible for ensuring all accounts are accurately reconciled by reviewing, assessing and resolving any unusual balances
• Prepares the annual financial statement package in accordance with Generally Accepted Accounting Principles (GAAP) including the Authority’s balance sheet, income statement, statement of cash flows and notes to meet internal and external reporting requirements
• Applies the standards of reporting for non-profit organizations issued by the Canadian Institute of Chartered Accountants (CICA) Handbook
• Liaises with audit staff to ensure information is provided in an orderly fashion and rigid timelines are met

 

Accounting Policy and Procedures

 

• Plans, researches and develops an effective financial policy and procedure framework to ensure a strong financial control environment and to evaluate the framework on an on-going basis to ensure adequacy
• Reviews complex financial and capital transactions and recommends and implements appropriate accounting treatment in accordance with current GAAP
• Compiles, summarizes and reports external information related to new or emerging accounting issues by the Canadian Institute of Chartered Accountants (CICA) Handbook and Canada Revenue Agency’s (CRA) bulletins policies and procedures
• Identifies implications of new or amended CICA or CRA policies or directives by reviewing and interpreting financial legislation and other financial documents
• Develops procedures in response to new accounting initiatives and the changing goals/objectives of Consumer Protection BC

 

General Ledger System

 

• Responsible for developing and ensuring the account codes and cost centres are used effectively and efficiently and will provide timely and accurate management information
• Responsible for reviewing, evaluating, revising and approving a complex Chart of Accounts and General Ledger tree to appropriately reflect Consumer Protection BC’s goals and objectives
• Determine appropriate levels of security access within the financial system

 

Other Duties

 

• Manages the corporate risk management process
• Supervises the Finance & Administration Officer
• Prepares monthly bank reconciliations and reviews weekly deposit reconciliations
• Maintains financial records in accordance with the Administrative Records Classification Systems (ARCS)
• Tracks receipts and payments made from three subsidiary trust funds and prepares monthly financial statements and supporting schedules for each fund
• Assist other Consumer Protection BC staff in the development of a Performance Measurement framework
• Responds to inquiries from staff and provides appropriate and effective guidance
• Represents Consumer Protection BC on various committees, project teams, meetings and work groups
• Leads or participates in special projects as required
• Identifies opportunities for business process improvement
• Provides coverage for the Finance and Administration Officer during absences
• Assists Leadership with financial planning and reporting on various projects;
• Other duties as assigned by the Vice President, Strategic Services

 

SELECTION CRITERIA

 

 

Education and Experience

 

• Professional accounting designation CA, CGA or a recognized university degree in an appropriate specialization and 7-8 years related experience; or an equivalent combination of education and experience
• Comprehensive experience in coordinating or participating in external audits
• Several years’ experience with non-profit organizations
• Several years’ experience in using financial information systems
• Comprehensive experience in budgetary analysis methods
• Comprehensive experience in analyzing and evaluating program commitment, revenue and expenditure data and identifying variance from approved budget

 

Knowledge, Skills and Abilities

 

• Thorough knowledge and application of Generally Accepted Accounting Principles (GAAP) and Generally Accepted Auditing Standards (GAAS)
• Strong knowledge of budgetary analysis methods as well as monitoring, forecasting and reporting
• Seasoned project management skills
• Ability to exercise independent judgment to resolve problems
• Ability to plan, organize and coordinate work effectively while dealing with conflicting demands, shifting priorities and tight deadlines
• Ability to comprehend a situation by breaking it down into its components and identifying key or underlying complex issues
• Ability to understand and effectively manage organizational resources
• Ability to develop working relationships that facilitate the prevention and/or resolution of conflicts within the organization
• The desire and ability to understand and respond effectively to other people from diverse backgrounds
• Ability to work cooperatively with diverse teams, work groups and across the organization to achieve common goals
• Thorough ability to perform work requiring detailed review of documents for accuracy and completeness
• Demonstrated strong analytical skills to compile and review financial information and budget issues
• Ability to exercise tact and deal objectively with sensitive, confidential or polarized issues
• Ability to research, compile and analyze data from various sources necessary for complex reports and recommendations
• Word processing, spreadsheet, databases and other computer applications
• Excellent written and oral communication skills to deal effectively with the public, staff and other agencies

 

Competencies

 

• Analytical thinking
• Sustainably managing organizational resources
• Conflict management
• Teamwork and cooperation
• Listening, understanding and responding
• Service orientation
• Leadership
• Developing others
• Planning, organizing and coordinating

 

 

 

 

Category: Not-For-Profit
Title: Director, Human Resources
Location: Victoria
Posted: 25/05/2015

 

ORGANIZATION SUMMARY

 

Consumer Protection BC is a not-for-profit corporation whose vision is confident consumers and trusted businesses in a thriving marketplace. We enforce consumer protection laws and strengthen consumer protection in BC by licensing and inspecting specific industries, responding to consumer questions, investigating alleged violations of consumer protection laws and educating consumers and businesses about their rights and responsibilities.

 

The Business Practices and Consumer Protection Authority Act (BPCPAA) first established the Business Practices and Consumer Protection Authority as a not for profit corporation without share capital and consisting of a board of directors. Now doing business as Consumer Protection BC, the BPCPAA continues to provide for the governance of the organization. Consumer Protection BC operates at arm’s length from government and administers the Business Practices and Consumer Protection Act, the Cremation, Interment and Funeral Services Act, and the Motion Picture Act.

 

Our operating budget for 2015 includes revenues and expenditures nearing $5.8 million. Our current FTE count is 40. For more information about our organization, please visit our corporate website at www.conmsumerprotection.ca.

 

GENERAL

 

The Director, Human Resources is responsible for originating, leading and delivering human resources practices, policies, programs and services to provide an employee-oriented, high performance culture that emphasizes empowerment, accountability, effectiveness and the ongoing development of a superior workforce. The major areas of focus are: human resources strategy and succession management; training and staff development; organizational development; employee performance management; recruitment and compensation; human resources policies and practices; occupational health and safety; financial and contract management. The Director is business focused. He or she assists and advises staff on human resources issues, and pro-actively works in partnership with all personnel to promote excellence in human resource management. Reporting directly to the President and Chief Executive Officer and serving as a member of the leadership team alongside two Vice Presidents, the position is afforded a high level of autonomy with high levels of accountability and responsibility expected in return.

 

SPECIFIC ACCOUNTABILITIES

 

Human Resource Strategy and Succession Management
• Leads the development of a comprehensive human resource strategy to align with Consumer Protection BC’s overall corporate goals and priorities.
• Responsible for planning, organizing and executing all HR-related activities in an efficient and effective manner.
• Leads the development of an active succession management program to ensure the organization is prepared for renewal at all levels.

 

Training and Staff Development
• Supports managers with the orientation and training of new employees.
• Conducts organizational development sessions with staff and management.
• Conducts organization wide training needs analysis; makes recommendations and oversees the development and delivery of corporate training programs.

 

Organizational Development
• Oversees the development and administration of annual employee engagement surveys.
• Leads and supports initiatives to improve the culture and workplace environment at Consumer Protection BC.
• Defines the direction of people program initiatives to address and support organization-wide initiatives.
• Works with peers in other organizations to exchange information and build awareness of emerging best practices and trends.

 

Employee Performance Management
• Develops and administers a consistent, high quality employee performance and planning process.
• Guides, assists, and coaches staff to achieve high and consistent usage of employee performance management tools and processes by a combination of training,      coaching, and reporting.

 

Recruitment and Compensation
• Ensures use of best practices in recruitment activities and compliance with collective legislation, policies and procedures.
• Acts as a resource and coach for the development of job descriptions, job postings, interview questions, testing materials, advertising, etc.
• Leads job evaluation and job classification processes.
• Conducts research and develops organizational compensation strategies.
• Provides information to employees on collective agreement provisions.

 

Human Resources Policies and Practices
• Researches and develops organization-wide human resources policies, procedures and for the review and approval of the CEO.
• Acts as a catalyst for change to ensure human resource policies and practices support the organization in meeting its business objectives and goal of being a high performing organization.
• Ensures compliance with federal, provincial, and local legal requirements; monitor existing and new legislation.

 

Occupational Health and Safety
• Ensures functional Occupational Health and Safety programs are developed and maintained.
• Manages employee return to work programs.
• Manages Work Safe BC claims and represents employer in Work Safe BC appeals and other related matters.

 

Financial and Contract Management
• Develops and manages a budget for the human resources department by estimating, forecasting and anticipating requirements, trends, and variances.
• Issues purchase requisitions and authorizes payment of invoices in the name of the organizations necessary to carry out position‐specific accountabilities.
• Exercises financial authority based on available budget and necessary project approvals having been obtained by the CEO.

 

Other
• Assigns, monitors and examines the work of the Executive Assistant and Board Secretary, as it relates to the performance of human resources duties only.
• Prepares and presents the Human Resources & Compensation Committee Executive Limitations Monitoring Report to the organization’s Board of Directors.
• Supports the Finance and Administration department with salary and benefits administration, as required.
• Other job related duties may be assigned, as required.

 

SELECTION CRITERIA

 

Education and Experience
• Completion of post-secondary education in a related field, plus at least four years operational human resources advisory experience and five years strategic/organizational development experience.
• Certified Human Resources Professional (CHRP) designation (or in progress) is preferred.
• Recent (last three years) experience or training in the following areas is considered a strong asset: human resources strategy and succession management; training and staff development; organizational development; change management; employee performance management; recruitment and compensation; human resources policies and practices; occupational health and safety; financial and contract management; project management; facilitation tools and techniques.

 

Knowledge, Skills and Abilities
• Comprehensive knowledge of current and emerging human resource and development management principle sand practices.
• Ability to effectively originate, lead, and deliver human resources practices, policies, programs and services, from strategic leadership to administrative functions.
• Demonstrated experience managing small to medium size change initiatives.
• Experience managing within a union environment.
• Ability to interpret and apply legislation, policies and collective agreements.
• Excellent verbal and written communication skills; diplomatic and tactful; strong interpersonal skills.
• Ability to establish and maintain positive working relationships with a variety of individuals within and outside the organization that facilitate the prevention and/or resolution of conflicts.
• Experience working with Executive and Senior Management teams.
• Ability to work independently, organize and plan workload, meet deadlines, exercise good judgment and make sound decisions.
• Ability to develop and produce a variety of regular and ad hoc management reports.
• Proficiency in MS Office suite; familiar with internet based computer applications.
• Ability to travel on an overnight basis as required.

 

Competencies
Organizational Awareness: Understands the structure and culture of the organization and how impacts their work.
Developing Self and Others: Desire and ability to develop the capability of self and others.
Service Orientation: Focusing one’s efforts on discovering and meeting the needs of others.
Information Sharing: Communicates and discusses with others critical information including rationale behind decisions; shares concerns with organizational decision makers.
Leadership: Desire to lead others, including any group with which the person interacts regularly.
Strategic Thinking: Ability to link long-range vision and concepts to daily work.
Innovation: Encourages self and others to think creatively and make improvements; supports implementation of new ideas.

Category: Food & Beverage
Title: Engineering Manager
Location: Abbotsford
Posted: 11/07/2016
Reports to Director of Operations and oversees a Project Engineer, Project Coordinator, Production Planner and Process Improvement.

Key Responsibilities:

  • Set goals and objectives for Engineering. Ensure Areas of Responsibility meet goals and objectives by providing systems, resources, and training as needed
  • Oversees the work schedules of assigned personnel to meet completion dates, technical specifications and budget limits
  • Ensure that appropriate resources are provided to enable engineering support be provided for all projects in a timely and cost-effective manner
  • Provides project management and technical leadership
  • Actively participates in business and strategic planning for assigned division
  • Performs those administrative activities necessary for the effective management of the department, including organization goals and objectives, and planning, organizing, integrating, and measuring the work performed within the department and ensures adequate and continuous control is exercised over the activities affecting quality
  • Interface with all other departments to ensure a cooperative effort
  • Participates in the contract negotiations and maintenance of ongoing relationships with a variety of vendors
  • Implement mechanisms to measure quality and cost effectiveness of work processes
  • Forecast, develop and administer budget
  • Plans and Executes project work plans and revises as appropriate to meet changing needs and requirements
  • Accountable for delivery of projects within schedules and timelines.
  • Plans and directs all aspects of the engineering activities within the organization
  • Oversee the functioning of building systems including mechanical, electrical, and fire safety
  • Maintenance of building and oversee contractors for facilities renovation projects entailing mechanical, electrical, and maintenance
  • Maintain contacts with local, provincial, and national officials with regards to any activities that could have a material impact on the business
  • All other duties as assigned

 

Required Knowledge, Skills & Experience

  • Licensed Electrical/Mechanical Technical graduate an asset
  • Degree in Engineering and P.Eng. preferred
  • 5 years supervisory experience and 3 years experience in food engineering environment an asset
  • Excellent planning, analytical and organizational skills
  • Strong leadership and communication skills.  Ability to interact with all levels of business.
  • Strong oral and written skills and proven ability to communicate effectively in an ESL environment.
Category: Civil Construction
Title: Equipment Manager
Location: Kelowna
Posted: 02/08/2016

 

Position Title: Equipment Manager

Position reports to: Vice President & COO

Division/Department: Emil Anderson Equipment

Position Summary: 

The Equipment Manager is responsible for the overall operation and utilization of the company’s equipment fleet, including vehicles, heavy duty equipment and other assets including office and mechanical facilities.

The company operates three mechanical shops, in Hope, Rosedale, Kelowna and employs field mechanics and field mechanical facilities where required through the province on BC.

RESPONSIBILITIES MAY INCLUDE 

 Overseeing the maintenance and repair of equipment in the shop and on field or project sites.

 Reviewing employee training to ensure a skilled mechanical work force.

 Fleet assessment and planning long range fleet requirements

 Managing acquisitions and disposals, including initial licensing and insurance claims

 Establishing and monitoring preventative maintenance schedules on equipment

 Establishing service schedules on equipment for warranty compliance

 Establishing productivity expectations and tracking the production and activity of the mechanic and yard workforce including storage and inventory control

 Ensuring the ready status of idle equipment and evaluating equipment to determine buy/sell needs

 Maintaining historical files on all equipment

 Developing and overseeing asset management program and processes in cooperation with company operations, including:

 Data analysis

 Rate calculations

 Economic life and fleet planning

 Capital budgeting

 ROI and financial analysis

 Coordinating project scheduling, mobilization and demobilization

 Inspecting and authorizing equipment repairs, coordinating preventative maintenance including fuel, lubrication and oil

 Analyzing revenue and cost details to increase profit

 Establishing and maintaining strategic vendor / customer relationships with equipment suppliers

 Managing personnel, compliance and risks

 Complying with emission standards and requirements

 Providing operational leadership

EDUCATION, EXPERIENCE, QUALIFICATIONS AND REGISTRATION/LICENSES 

 Minimum of 10 years of Equipment Management (EM) or Assistant EM experience in construction or equivalent

 Minimum of 5 years in a supervisory or management position

 A team oriented person that facilitates solutions and works in an collaborative manner

 Motivated, hardworking, and self-driven individual

 Detailed, organized, and consistent

 Market awareness is necessary

 Valid Class 5 driver’s license required (Class 3 with Air endorsement preferred)

 Leadership Qualities are essential

Category: Not-For-Profit
Title: Executive Director
Location: Vancouver
Posted: 05/02/2013

The BC Non-Profit Housing Association is a member based provincial umbrella organization that provides leadership and support to non-profit housing providers through the delivery of services, educational opportunities and advocacy, and is recognized as a strong and legitimate voice for the sector.

 

Engaging with a sector faced with significant structural change, shifting funding models, and a continued increase in vulnerable populations requiring subsidized and/or supportive housing, the BC Non-Profit Housing Association provides a unique opportunity for a strategic and entrepreneurial leader with a passion for making a difference, to lead the Association and build upon its current success.

 

Working with all levels of government and a diverse range of members and other community stakeholders, you will play a key role in advocating for continued development of affordable housing, high standards of management, and advancing the interests of the sector.  You will also serve as a trusted advisor and partner to the Association’s Board of Directors and lead a dynamic team of professionals in achieving the BCNPHA’s strategic vision and goals.

 

If you are a business professional, social advocate, and strategic leader with exceptional relationship building and change management skills who is seeking a multi-faceted role that is broad in scope, we encourage you to consider this challenging opportunity. 

Category: Not-For-Profit
Title: Executive Director
Location: Vancouver
Posted: 22/11/2013

Lookout Society was established in 1971 and has been under the leadership of the organization’s founder for the past 42 years. The organization started as a shelter for the homeless and has expanded to 21 locations in Vancouver, New Westminster and the North Shore providing transitional housing, supportive units, shelter beds, and drop-in centres and is currently in discussions with the City of Burnaby to establish a shelter to serve their community.

The majority of Lookout’s work is developing bricks and mortar housing and with the continued decline in government funding, a key focus of the role will be to seek innovative ways to develop and maintain housing by partnering with the private sector and the community at large. The organization employs 325 full-time staff, most of which are unionized, has more than 300 volunteers, and an annual budget of $20 million. Approximately 70% of the organization’s funding comes from BC Housing with the balance coming from the Health Authorities.

Lookout provides a wide range of programs such as asset development and financial literacy, culinary training, bicycle repair training, outreach, home start-up, a summer health fair, and annual Christmas celebration.  Last year the organization provided 65,169 bed nights of shelter and service and served more than 195,000 meals.  While the number of individuals served is down slightly over the previous year, their length of stay is increasing so staff are focusing on case plans and working with guests to help them find suitable housing options 

The current Executive Director will be retiring in the summer of 2014 and the Board of Directors is seeking to recruit a new Executive Director to provide strategic leadership to the organization.

KEY AREAS OF RESPONSIBILITY

Strategic Planning 

–    Works with the Board of Directors and a diverse range of stakeholders and partners to secure funding and advance the organization’s vision and strategic plan.

–        Identifies and analyses broad and emerging issues and trends and their impact on clients, services, other stakeholders, and the sector as a whole.

–        Anticipates political challenges and takes proactive steps to determine the best course of action to address them.

–        Develops organizational plans and strategies to meet the expected outcomes of the Board.

–        Plans and capitalizes on new ideas that will expand or improve Lookout Society’s program and ervice offerings. 

Relationship Building and Advocacy 

–        Develops and maintains effective relationships with a wide variety of stakeholder groups and plans strategies to influence key opinion leaders that are important to the organization’s success.

–        Develops a compelling vision and plans for Lookout Society that align with and serve the needs of clients/

–        Identifies core issues in complex situations and uses active listening, negotiating and conflict resolution skills to balance conflicting needs and build understanding and consensus.

–        Establishes and maintains alliances with other organizations and enlists their support, where appropriate, to advance the vision and mission of Lookout Society.

–        Develops and implements a broad communications plan to build awareness and keep stakeholders and the community at large informed of successes, activities and the direction of Lookout Society.         

Financial, Operational and Human Resources Management

–        Oversees the planning, development, implementation and evaluation of programs and services and their on-going delivery.

–        Ensures accepted accounting practices and internal controls are in place and that the Finance Committee and Board are provided with up-to-date financial information.

–        In conjunction with the Director of Finance, develops and monitors the annual budget and risk management plan.

–        Supports the Board and Committees in their work by providing reports, recommendations and related information, as required, to assist them in making informed policy decisions.

–        Maintains ongoing selection, training and development, evaluation and termination of all staff.

–        Provides effective coaching and routinely monitors performance of direct reports to ensure all staff develop their skills and accomplish successful outcomes.

–        Leads and participates in negotiating with the union.

DESIRED EDUCATION, EXPERIENCE AND COMPETENCIES

–        Post-secondary degree is required

–        Proven leader with a minimum of 5 years experience providing strategic leadership to a complex organization

–        Experience negotiating partnerships and funding models that have led to increased fundraising

–        Experience working with senior levels of government and a diverse range of stakeholders; politically astute

–        Experience in the non-profit sector is preferred

–        Knowledge and demonstrated interest in housing and homelessness highly desirable

–        Experience leading and managing significant organizational change and moving an organization to the next level

–        Very strong manager and developer of staff; able to delegate and ensure accountability

–        Innovative and strategic thinker with strong problem solving skills

–        A visionary with the ability to engage and inspire others

–        Strong administrative and organizational skills

–        Experience developing and managing budgets–financially savvy

–        Highly developed communication skills: written, verbal and listening – transparent and open

–        Strong advocacy skills

–        A strong public speaker who is comfortable being the public face of the organization

–        Strong relationship development and interpersonal skills — ability to consult and work with a wide range of partners and stakeholders

–        Effective negotiator; able to achieve win/win’s without compromising personal relationships

–        Strong and authentic relationship building skills

–        Board experience and a strong understanding of Board governance

–        Demonstrated ethical and professional behaviour

–        Ability to influence others and gain understanding and acceptance of contrary opinions and viewpoints

–        Ability to succeed in a complex and ambiguous environment

Category: Not-For-Profit
Title: Executive Director
Location: Vancouver
Posted: 22/04/2015

Overview of the Organization

The PHS Community Services Society (PHS) has operated and delivered housing, health and social programs and services in the Downtown Eastside for more than 20 years. The Society serves a highly marginalized and vulnerable population and is an important partner with BC Housing and Vancouver Coastal Health in the delivery of supported housing, harm reduction and health services. PHS employs more than 300 staff and the budget is in excess of $28 million. The programs, supports and services are unique and innovative in responding to a challenging and diverse clientele and are integrated in a way that provides housing and services to its residents and participants in a seamless manner.

PHS operates many programs funded through formal contracts and operating agreements with its major funders, which requires a high degree of measurement and accountability. In 2013, the two major funders commissioned an external review of PHS resulting in concerns over its governance and financial practices and the resignation of the Directors and all of the senior management. An interim Board of Directors was appointed in March 2014 to establish sound governance and financial management practices.

The Interim Board adopted a number of governance policies and established two standing Committees – Governance and Human Resource; and Finance and Audit. In addition, a Social Enterprise Task Group was established to deal with how to best manage a variety of affiliated organizations, societies and other social enterprises under the control of PHS. On the financial side, a new auditor was hired and new audited financial statements were completed in November 2014; a budgeting process was undertaken that has moved the organization to a sounder financial position, and strict financial control measures have been implemented. During this time, the organization not only continued its services but also expanded its housing mandate to a new 139-unit housing development. Four other housing developments were, or are currently being renovated, with residents supported in temporary locations while these renovations are completed.

An interim Executive Director was hired to provide hands-on leadership and start to develop and implement a revised organizational structure. Considerable progress has been made to improve the sustainability of PHS and improve its governance and financial mandate. This foundation will allow the new Executive Director opportunities to build and enhance the organization moving forward. A new Board of Directors is in place with the required competencies to maintain the momentum, and the organization is now positioned to undertake an executive search to replace the interim Executive Director whose contract expires June 30, 2015.

Position Responsibilities

Governance

  • In collaboration with the Board of Directors, leads the further development and implementation of the strategic governance and accountability framework that supports the philosophy and mandate of the Society, the priorities of the Board, and the performance expectations of the funding partners.
  • Provides strategic advice and counsel to the Board of Directors on matters of policy, planning and priorities and other issues that are fundamental to the mission and direction of the Society, including implications of proposed new initiatives and potential impacts for clients, partners and other stakeholders.
  • Participates with and supports the PHS Board of Directors and its Committees in ensuring the effective management of the structures, policies and processes for the good governance of PHS.
  • Ensures continuity of Board policy and priorities, and act as the point of contact between the Board and the management and staff of the organization.
  • Ensures the Society meets the expectations, and legal and contractual requirements of its clients, Board and funders and complies with all applicable legislation.

Partnerships & External Relations

  • Builds and facilitates strategic relationships with partners, funders and other stakeholders to effectively manage and improve the operations of the organization over the long term in responding to the needs of those served by PHS and the population it serves.
  • Develops advocacy plans consistent with any regulatory restrictions to promote the goals and objectives of the society.
  • Establishes and maintains alliances with other organizations and enlists their support, where appropriate, to advance the vision and mission of PHS.
  • Oversees the development and implementation of a communication strategy that presents a positive image and forges strong relationships and collaboration with stakeholders.

Strategy

  • In collaboration with the PHS Board of Directors, coordinates the development of the overall strategic directions for PHS including key goals, objectives and long-term outcomes.
  • Develops the organizational structure, staffing plans and appropriate delegation and decision-making frameworks to support the accomplishment of strategic objectives.
  • Leads the development and establishment of strategies, policies and practices in accordance with applicable legislative, regulatory and business requirements to mitigate operating, financial and contractual risk and ensure the long-term viability of the Society.
  • Leads the development of new operational models to improve or enhance program delivery in serving the needs of clients, including assessing impacts on resource utilization and business operations, and presents recommendations to the Board for consideration.

Leadership and Resource Management

  • Ensures the preparation of business plans and capital and operating budgets for approval by the Board. Ensures control of all expenditures to achieve efficient allocation of resources.
  • Works with the Board to secure adequate funding for the operation of the organization and presents proposals and other materials to support funding requests.
  • Oversees the development, delivery and evaluation of current programs, operating policies, and service delivery strategies.
  • Oversees the planning and preparation of proposals for renovations and for new development/construction and/or acquisition of new projects in close collaboration with the Director of Housing, the Director of Finance and external consultants.
  • Recruits the senior management team, ensuring support for the culture of PHS and promotion of a positive and transparent work environment. Ensures succession planning of key staff.
  • Establishes progressive management and human resources policies and practices. Exercises ultimate responsibility for the hiring, training, performance management, discipline and termination of staff. Provides direction in the negotiation of collective agreements and act as the final level in the grievance process.
  • Leads the identification and assessment of new funding opportunities, negotiates and monitors funding agreements.
  • Accountable for identifying, evaluating and ensuring mitigation strategies are identified relative to risks to the Society and its stakeholders (clients, staff, management, funders, volunteers), property, finances, goodwill and image, and implements measures to control risks.

Experience and Qualifications

  • University degree in relevant discipline such as public administration, social or health services, business administration, or other or equivalent amount of education and experience. 
  • Experience and demonstrated success in managing a large not for profit organization, including development and management of financial resources and budget.
  • Experience and demonstrated skills in leading, developing and delivering innovative and effective   programs to support the housing, health, safety and well being of individuals living in poverty.
  • Broad knowledge and appreciation of the social, economic, political, regulatory and stakeholder environment within which the Society operates.
  • Experience dealing with a range of Canadian socio-economic and political issues disproportionately affecting Indigenous peoples

Desired Skills and Characteristics

  • Able to build organizational capacity and capability in a highly complex multi-party operation
  • Strongly embraces fiscal and governance responsibility
  • Promotes collegiality and collaboration within and across the organization
  • Able to manage and lead change and function in a dynamic and ever changing environment
  • Proven relationship builder who is able to build partnerships and lobby and advocate without compromising stakeholder relations
  • Highly effective conflict resolution and issues management skills
  • Strong governance skills and able to build and maintain effective working relationships with the Board
  • Able to build a strong collegial senior team
  • Knowledgeable about issues faced by the population served by PHS
  • Knowledgeable about and supportive of harm reduction philosophy and programs
  • High degree of transparency
  • Demonstrated competence in fundraising

 

 

 

 

 

 

 

Category: Not-For-Profit
Title: Executive Director
Location: Victoria
Posted: 12/05/2015

As a non-profit charitable organization, Pacifica Housing’s vision is better lives through affordable homes and community connections.  Our mission is to be a leading innovative provider of affordable homes and support services that contribute to the independence of individuals and families. 

Reporting to the Board of Directors (“Board”), the Executive Director of Pacifica Housing is responsible for the successful leadership and management of the Society, in accordance with the strategic directions set by the Board of Directors.  The Executive Director oversees the operations of the Society and is obligated to act in the best interest of the Society at all times, working to ensure its long-term stability and financial viability.

Please review the full job description, below (PDF).

Position’s Primary Objectives:

This position is accountable to the Board of Director for the effective operation of the Society and:

  • ensures the organization achieves its strategic objectives, operates effectively and efficiently and meets the expectations of the Board;
  • leads by example to inspire and motivate staff and create a strong, positive culture;
  • provides strategic oversight to the Leadership Team to ensure the successful delivery of housing programs and tenant services, human resources, administrative and financial management and property services;
  • advances the organization’s community profile by establishing positive relationships with community groups, Funders, politicians, other organizations and audiences and actively participating in events;
  • ensures that the programs and services offered by the organization contribute to the Society’s mission and reflect the priorities of the Board.

Required Qualifications 

Education:

  • Post-secondary degree or diploma in a related field

Experience:

  • 3-5 years’ experience in a senior leadership role, in the non-profit sector
  • Previous experience in a non-profit housing organization is highly desirable

Knowledge, Skills and Abilities:

  • A proven relationship builder with superior communication skills
  • Demonstrated ability to build rapport with a diverse range of stakeholders
  • Strong understanding of human resource management theory and practices
  • Proven skills in financial management
  • Proven knowledge of property development and property management principles and practices
  • A superior understanding of the impacts of addiction, mental health, homelessness and poverty
  • Extensive knowledge of local housing and community resources
  • Knowledge of and commitment to harm reduction practices
  • Demonstrated superior skill in handling highly sensitive situations
  • Highly effective conflict resolution/crisis prevention skills

Note:  An equivalent combination of education and experience may be considered.

Additional Criteria for Role:

  • Completion of a Criminal Record Check through the Ministry of Justice is required.
How to Apply: 
Please direct all inquiries to bschimnowsky@westviewsearch.ca
Application Deadline: 
Saturday, May 30, 2015
Category: Not-For-Profit
Title: Executive Director
Location: Langley
Posted: 13/10/2015

Ishtar Transition Housing Society

Ishtar is an organization of Feminist leaders and allies, working together locally to eliminate Violence Against Women globally. Ishtar was the first transition house in North America and has operated in the Central Fraser Valley since 1973. Ishtar operates two transition houses for women and children who have experienced violence or are at risk of violence and require temporary emergency shelter. We also provide counselling and supportive programs for women and children who have experienced violence.

In our everyday practice we are held accountable by the values that connect us: Integrity, Honesty, Trust and Respect. These values guide our relationship with each other and our work with women and children

Position summary

Reporting to the Board of Directors, you will be responsible for the overall provision of management and leadership in implementing Board policy in a manner consistent with the mission, values and goals of the organization

 

 

  • Implement board policy and decisions
  • Education and Facilitation with Board, staff, volunteers and the community on issues related to Feminism and Violence Against Women and Children
  • Act as a resource to Board of Directors so that policy decisions are made on an informed basis
  • Gather, interpret and articulate information to Board about community trends and resources as they relate to enhancing the Board’s capacity for effective communication, decision-making and long-term planning
  • Keep Board informed (on a timely basis) of significant issues affecting the development and delivery of programs and services
  • Oversee development and implementation of orientation for in-coming Board Members
  • Provide guidance and advice to Board on process issues such as establishing and interpreting terms of reference, decision-making and accountability
  • Member of Organizational Development & Support Committee and Executive Committee. Attend and participate in meetings, assisting with materials and recording note/minutes for distribution

Monitor and oversee financial management of the organization

  • Ensure development of annual budget, within the context of the Operating Agreement with the stakeholders, and present to Treasurer for evaluation and modification as required
  • Strategic/Business Plan development, updating and monitoring
  • Identify, prioritize and provide advice and counsel to aid Board in accessing potential fund-raising alternatives
  • Maintain relationships with funding sources and prepare funding proposals
  • Organize Gaming application and volunteers

Effective Leadership

  • Effectively engage in a conflict resolution process
  • Leadership development
  • Ensure appropriate staffing consistent with community and member needs and within the constraints of the organization’s physical and financial resources within a unionized environment
  • Develop and maintain the Personnel Policy & Procedure Manual
  • Develop and maintain appropriate job descriptions for all staff
  • Recruit, select, train, support and promote professional development with staff
  • Evaluate staff
  • Ensure staff are appropriately compensated

Maintain, acquire and dispose of physical assets

  • Ensure that facilities, furniture and equipment are as necessary and appropriate to needs of the organization
  • Provide recommendations to the Board for any acquisitions or expenditures that are outside the approved budget
  • Ensure proper maintenance of facilities, furniture and equipment
  • As necessary, dispose of outdated or worn out equipment

Develop, plan and deliver programs and services

  • Monitor community needs while maintaining awareness of the changing context with regards to Violence Against Women and Children on an ongoing basis
  • Develop programs and services consistent with community needs
  • Monitor programs and services to ensure consistency with criteria established by funding sources and the values, mission and goals of the organization
  • Annually prepare and provide deliverables to the Board, and other applicable bodies, summary reports of programs and services, including recommendations for future improvement and change
  • Regularly obtain statistical and qualitative feedback about program and service delivery
  • Provide consultative services on bylaws, procedures, conflict management
  • Monitor unionized and excluded staff benefits and property insurance programs

Establish, maintain and advance community relations

  • Initiate and develop relationships with a broad range of community sectors including: local and neighbouring communities, all levels of government, other agencies and business organizations
  • Undertake activities within the Community that enhance the visibility of the organization
  • Represent the organization on appropriate committees, network and joint projects
  • Develop and provide information about the organization’s goals, programs and services

Qualifications

  • Strong Feminist background and understanding of operating from a Feminist framework
  • Related Bachelor’s Degree (e.g. Business Administration in not-for-profit management, community social work, communications, women’s studies) or equivalent experience
  • Minimum three years’ experience in managing an agency in the nonprofit sector
  • Minimum five years’ experience working in the Violence Against Women and Children sector
  • Familiarity with PC computer applications
  • Experience in initiating, planning, implementing and evaluating programs and services
  • Exceptional skills in building and maintaining strong relations with all stakeholder and community partners
  • Experience in staff management and development
  • First Aid and health and occupational safety
  • Criminal Records check required
  • Valid Class 5 drivers license

Performance criteria

  • Development of strong working relationships with all relevant organizations, staff and Board
  • Enhancement of the organization’s image
  • Complete satisfaction of the Funders Contractual requirements
  • Successfully carrying out the prime functions of the job description
Category: Executive & General Management
Title: Executive Director
Location: Sunshine Coast
Posted: 30/11/2015

Sunshine Coast Community Services, one of the most respected agencies in the area, is seeking an Executive Director to provide strategic leadership and management to 100 staff delivering 50 programs throughout the community.

You are a dynamic and inspiring leader adept at nurturing client, employee, community and stakeholder engagement. You proactively seek to identify gaps and opportunities in community needs, and will ensure we continue to deliver relevant, high quality programs and services to the Sunshine Coast. Along with a high level of business acumen, you also bring the ability to build partnerships, and to forge a sustainable financial future for our agency.

Candidates will have a post-secondary degree in a complementary discipline and at least five years senior leadership experience in the community services/non-profit sector.  A detailed job description can be found on our website, www.sccss.ca.  If you are interested in being considered for this rewarding leadership role, please submit your cover letter and resume to Barb Schimnowsky at WestView Executive Search Ltd. bschimnowsky@westviewsearch.ca no later than January 22, 2016.

Category: Not-For-Profit
Title: Executive Director
Location: Okanagan
Posted: 09/03/2016

 

The Executive Director:

  • holds the key management position, and is accountable to the Board of Directors
  • under the direction of the Board of Directors, the Executive Director assumes responsibility for carrying out established administrative policies and procedures
  • directs the implementation of the various programs and services of the Society
  • is responsible for all staff and contractors.

General Responsibilities:

The Executive Director will:

  • implement policy,
  • recruit, train, delegate, supervise and evaluate staff
  • attend all Board meetings except in camera meetings
  • act as a consultant to the Board of Directors and committees as required,
  • routinely report to the Board of Directors on all important administrative matters.

Key Responsibilities:

The Executive Director will:

  • carry out the day to day operations of the Society
  • ensure staff and contractors comply with all policies and procedures of the Society
  • be cognisant of all legal requirements under The Societies Act 2016
  • provide support to the Board and committees as required
  • submit policy and procedural drafts to the Board for ratification prior to implementation.
  1. a) Planning:

 

The Executive Director will:

  • conduct evaluations/risk assessments to identify emerging issues affecting the Society
  • set organizational goals as agreed by the Board
  • set program and services goals
  • develop contingency plans to deal with ever changing situations

 

  1. b) Vision:

 

In conjunction with the Board of Directors, the Executive Director will:

  • provide direction and support in the development of the Society’s vision,
  • develop programs and services that achieve the vision of the Society.

 

 

  1. c) Leadership:

 

The Executive Director will:

  • develop a strong working relationship with the Board
  • lead by example in promoting ethical and sound business practices
  • work with staff and contractors and community groups to achieve the Society’s objectives
  • promote team building
  • develop and implement internal controls and policies for the day to day operations.
  1. d) Service Management:

The Executive Director will:

  • carry out research , planning, development, implementation and evaluation of services
  • ensure that services conform to the Society’s mandate, goals and vision
  • supervise implementation of all services

The Executive Director will:

  1.  e)  Human Resources
  • work effectively and consult with the Human Resources committee as required
  • recruit, orientate, supervise and evaluate staff and contractors
  • employ policy limitations as imposed by the Board
  • ensure quality training (i.e. C.I.H. certification)
  • set clear, realistic tasks and goals with measurable outcomes
  • support goal achievement, provide mentoring and routinely monitor performance including conducting annual staff reviews
  • assist staff in skill development and provide the tools and resources necessary to accomplish successful outcomes
  • promote and support staff input, innovation and initiative.

 

  1. f) Financial Management:

The Executive Director will:

  • implement the financial policy of the Board
  • ensure accepted accounting practices are adopted and employed
  • ensure both the Board and Finance Committee are provided with monthly statements
  • establish and implement financial controls and policies
  • work co-operatively with the Auditor
  • develop and monitor the annual budget.

 

  1. g) Risk Management:

The Executive Director will:

  • conduct all necessary risk assessments
  • develop and implement a risk management contingency plan
  • monitor the assets of the Society and identify any potential liability
  • monitor, assess and manage potential financial risk to the Society.
  1. h) Advocacy:

The Executive Director will:

  • promote community and industry awareness of the Society’s mission, mandate and goals
  • participate in networking and community relations activities and events on behalf of the Society
  • establish and maintain a good relationship with other organizations/societies and enlist their support where appropriate
  • work co-operatively with other stakeholder groups
  • keep the community informed of the activities and direction of the Society
  • promote and supervise Society membership recruitment.
  1. i) Performance Appraisal:

The Executive Director will:

  • participate in the performance appraisal process as established by the Board of Directors
  • assist in the assessment outcome
  • keep the Board informed of any situation that will affect his/her ability to achieve or attain goals.

DESIRED KNOWLEDGE, SKILLS & EXPERIENCE

Education

  • Post-secondary degree or diploma in related field

Experience:

  • 3 to 5 years’ experience in a senior leadership role in the non-profit sector (preferably a housing provider)
  • Experience and knowledge of property development and property management principles and practices

Knowledge, Skills & Abilities:

  • Proven skills in financial management
  • A proven relationship builder with superior communication skills
  • Demonstrated ability to build rapport with a diverse range of stakeholders
  • Relates well and is compassionate to seniors and the socially disadvantaged
  • Strong understanding of human resource management theory and practices
  • An effective writer of grants and proposals
  • Strong knowledge of Board governance
  • A strategic thinker with strong planning and organizational skills
  • Demonstrated skill in handling sensitive situations
  • Effective conflict resolution/crisis prevention skills
  • Entrepreneurial and forward thinking with a passionate for the non-profit housing sector

 

Category: Not-For-Profit
Title: Executive Director
Location: Vancouver
Posted: 21/06/2016

Overview of the Organization

Three Links Care Society was founded by the Odd Fellows and Rebekah’s of BC in 1979, and their values of friendship, love and truth still guide the organization today. The Society owns and operates three properties – Three Links Care Centre, Three Links Manor, and Three Links Houses. In 2008, the Society also took on the management of Odd Fellows Manor on Kingsway, which has 44 suites but only 30 of them are currently occupied. This property is under contract to be rejuvenated in partnership with a developer who is building 125 suites, of which 44 will be returned to the Society in exchange for the land and the building. This project is currently going through the City’s rezoning process and, once approved, a tenant relocation plan will need to be put in place before construction starts later this year.

Three Links Care Centre is a fully accredited long-term care facility, in affiliation with Vancouver Coastal Health, with 90 private rooms and 24/7 professional care. Three Links Manor is a BC Housing subsidized apartment building with 39 units serving seniors aged 55 plus. Currently, there is a mix of Supportive Housing tenants and low-income seniors, however the Manor will eventually operate entirely as a Supportive Housing complex. In addition, the Society owns and operates two houses that may be used for future expansion of the Care Centre.

The organization is well respected and known for being innovative. It was the first facility in BC to implement an electronic medical administration system (Catalyst), and one of the first to use an electronic pharmacy ordering system for medications. As such, Vancouver Coastal Health engages the Society in a lot of new projects including a dementia project, and a new formula for end-of-life care planning that will ensure all Regions are speaking a common language. The Society’s next accreditation review will be in 2018 and, in anticipation of this; internal policies need to be reviewed and updated, as well as care and service standards. The Board would also like the CEO to develop and track meaningful Key Performance Indicators. In addition, the organization does not have a strategic plan so this will be a key priority for the CEO to develop in conjunction with the Board.

 

The Society has an operating budget of approximately $8M plus $2M in an investment portfolio. There are up to 70 unionized staff (BCNU and HEU), with Care Aides, Recreation, and Rehab services outsourced to a third party provider. In addition, the finance and accounting function is outsourced to ProAdmin and there is also a Medical Director under contract who visits the Care Centre once a week. The organization is financially sound and there is a strong but lean management team in place who are very dedicated. The current CEO has been with the organization for 12 years and will be retiring July 28, 2016.

The CEO will report to the Board, which is relatively new as the organization recently moved from an operational to a governance Board. Three Board members will be changing this year as their terms expire. The Board is strong with a diversified skill set, but they are still learning the health care funding model and how the organization is run. The CEO will support the Governance Committee in recruiting new board members and developing an effective Board orientation and education process. There is also a mirror Board for the Odd Fellows Low Rental Housing Society that’s responsible for fundraising.

Ideal candidates will have experience managing a non-profit organization similar in size and preferably have worked in a health care environment, but this isn’t essential. They will have strong knowledge of Board governance and be effective in supporting a Board and providing them with accurate and timely reports to enable them to make sound decisions. Experience in developing and implementing strategic plans is required, and an understanding of construction and development would be a definite asset.

The CEO will set a clear direction for the organization and have strong leadership skills, a collaborative approach, and enjoy coaching and mentoring staff. They will be engaged and highly visible to staff and residents and be able to build and maintain strong relationships with funders and other stakeholders. Candidates will be visionary, have strong business and financial acumen, and a track record of developing and implementing innovative solutions. Desired personal traits include transparency, excellent communication and interpersonal skills, and the ability to address and resolve issues in a timely manner. Candidates will possess strong compassion and genuinely care for the population, and be good at dealing with families.

JOB DESCRIPTION

SUMMARY

Reporting to the Three Links Care Society Board, the Chief Executive Officer is responsible for the overall administration of Three Links Care Society (Three Links Care Centre, Three Links Manor, Three Links Houses) and Odd Fellows Manor (per the contract for management services with the Odd Fellows Low Rental Housing Society).

The CEO provides leadership and vision in developing the strategies and plans needed to ensure that quality and excellence are maintained for all staff and clients of the Society.

  1. Ensures the organization achieves agreed upon strategic objectives, meets all legal and contractual requirements, expectations of the Board, and adheres to the Mission, Vision and Values of Three Links Care Society.
  2. Leads by example to inspire and motivate staff and to create a strong and positive culture that promotes ethical practices, integrity, compassion, and a positive environment for residents.
  3. Participates with the Board in establishing the organization’s future vision and direction and to develop a strategic plan.       Provides regular updates to the Board on the achievement of strategic goals and objectives.
  4. Builds and maintains a strong and cohesive management team and provides guidance and direction to them in developing operational plans to support strategic goals and objectives. Supports Directors in resolving difficult or sensitive operational issues.
  5. Keeps the Board informed on all aspects of the Society’s operational and financial affairs, and on all matters of significant relevance to the Society.
  6. Works with the Board to secure adequate funding for the operation of the organization and presents proposals and other materials to support funding requests.
  7. Provides the Board with comprehensive and regular reports on revenues, expenditures and variances. Follows up on Business Arising from meetings and seeks direction from the Board on issues requiring Board decision-making and on highly sensitive or controversial issues.
  8. Acts as professional advisor to the Board on all aspects of the organization’s activities and provides support to the Board, as needed. Ensures effective Board education and orientation, and assists with Board recruitment and the development of various Board Committees.
  9. Provides overall leadership in the development, planning, management and performance evaluation of programs and services, as well as day-to-day operations.
  10. Leads the development of the annual operating and capital budgets which are presented to the Board for approval. Multi-year budgets should also be prepared.
  11. Manages overall fiscal operations and establishes rates for services provided by the Three Links Care Society. Monitors services provided by the Finance contractor for quality assurance.
  12. Oversees and approves the development of operational policies and procedures.
  13. Leads the planning and preparation of proposals related to prospective renovations, new development/construction and/or acquisition of new projects. Hires development consultants and ensures the legal and financial aspects of projects are completed on time and to the Board’s satisfaction.
  14. Provides guidance and direction to the Director of Human Resources in the creation and implementation of comprehensive programs, policies and procedures including staff recruitment; orientation and employee engagement programs; training and development initiatives; management of staff performance issues and disciplinary actions and terminations; succession planning; and compensation and salary administration.
  15. Leads the development and implementation of a communications strategy and is responsible for community relations/advocacy. Keeps stakeholders informed of the work being done by the Society and identifies changes in the community being served by the organization.
  16. Presents a positive profile and forges strong working relationships and collaboration with funders and other stakeholders.
  17. Reviews, approves and executes contracts on behalf of the Society and approves expenditures with the authority delegated by the Board; acts as a signing officer on all accounts.
  18. Accountable for identifying, evaluating and mitigating risks to the organization’s people, property, finances, and image and implements measures to control risks.
  19. Ensures that effective communications and appropriate relationships are maintained with the staff and residents of the Society, and other stakeholders. Represents the Society at external meetings and is the main contact for the news media.
  20. Ensures that Accreditation Canada, Quality Assurance and Community Care Facility Licensing standards are adhered to for all organizational, professional, documentation and reporting standards. Participates in Accreditation and Quality Assurance meetings.
  21. Assists in the development of organizational essential service plans with the management Team, HEABC and relevant unions.
  22. Participates in the Manager on-call role.
  23. Other appropriate duties and responsibilities as assigned by the Board.

EDUCATION & EXPERIENCE

  • Post-secondary degree in Health Care Administration or other relevant discipline
  • Minimum 10 years’ experience managing in a non-profit environment; experience in a health care or Gerontological care setting is desirable but not essential
  • Experienced in developing and implementing strategic plans and developing reporting mechanisms to monitor progress

KNOWLEDGE AND ABILITIES

  • Demonstrated leadership skills and the proven ability to coach, mentor and develop staff
  • Proven financial management skills and strong business acumen
  • Proven understanding of Board governance
  • Excellent problem solving and analytical skills
  • Superior communication, interpersonal, and presentation skills
  • Proven ability to form and build relationships at senior levels
  • Sensitivity and a passion for meeting the needs of the elderly to maintain the spirit, dignity and individuality of the Resident
  • An ability to interact positively with residents, family and members of the community
  • Proficiency in computer office software programs
  • Promotes and practices personal/client safety in the workplace at all times
  • Physical and mental ability to carry out duties and ability to cope with job related stressors.

 

 

 

Category: Not-For-Profit
Title: Executive Director
Location: Cranbrook
Posted: 20/12/2016

 

 

EXECUTIVE BRIEF

RECRUITMENT OF AN EXECUTIVE DIRECTOR

 

Canadian Mental Health Association – Kootenays

 

Presented by:

WestView Executive Search Ltd.

August 2016

 

 

 

 

 

 

 

 

 

Organization Canadian Mental Health Association — Kootenays

http://www.kootenays.cmha.bc.ca

Position Title Executive Director
Contact: Barb Schimnowsky, Partner, CMC, FEA

WestView Executive Search Ltd.

301-2190 West Railway Street

Abbotsford B.C.

V2S 2E2

Phone:1-877-859-8002 (Toll-free)

 

E-mail: bschimnowsky@westviewsearch.ca

Location: Cranbrook, BC (Location of Main Administrative Office)
Reports To: Board of Directors (9)
Direct Reports: Director of Finance; Administrator, Housing Services; Administrator, Youth, Children & Volunteer Services; Administrator, Women’s & Crisis Line Services; Administrator, Employment Services; Administrative Assistant

 

Overview of the Organization

CMHA-Kootenays was incorporated in 1994 and has grown to a multi-faceted organization with approximately 100 staff and an annual budget of $8M. The organization is CARF accredited and delivers a wide range of highly practical vs. clinical support services to individuals and their families within the Region who are dealing with mental illness. Key service areas include:

  • Support Services (Youth and Children)
  • Employment
  • Women’s Services
  • Public Education
  • Community Outreach

In addition, CMHA-Kootenays operates 15 buildings with 340 housing units that include 1st and 2nd transitional housing, seniors housing, low income housing, and housing for people with mental health and/or disabilities. The organization wants to continue building its housing portfolio to address the growing need within the communities it serves and there is currently a couple of projects that are in the planning stage.

The current Executive Director has been with the organization since 1997 and will be retiring at the end of December. The organization is well run, has stable contracts and good reserves but the complexity is related to its diverse geographic coverage and very broad programs. The management team is strong and operates with a lot of autonomy and they meet regularly to discuss issues and share information. Some of the staff are unionized, however most of the negotiations are handled by CSSEA, who also provide support related to any grievances that may arise.

 

 

 

The Ideal Candidate

The Executive Director is the key operational position of responsibility for CMHA-Kootenays with overall responsibility for the capacity, strength, viability and sustainability of the organization. Responsibilities range from the management of a large number of employees, meeting community needs, strategic financial management, to risk mitigation. The intangible aspects of the position are connected to organizational and professional ethics, values, and leading the culture of CMHA-Kootenays with integrity. The complexity of this position is in the diversity of the programs and the requirement for a strategic and entrepreneurial leader.

This role requires a high level of team collaboration, yet also requires significant autonomy.

Candidates will have at least 5 years senior experience leading a non-profit, preferably in the social services sector, and a relevant post-secondary degree at the Master’s level. They will possess good business acumen and be a big picture thinker with a strong entrepreneurial approach. In addition, candidates will have superior interpersonal and leadership skills and enjoy being visible and engaged with the community. Experience in construction and/or property development would be highly desirable.

 

Job Description:                        EXECUTIVE DIRECTOR

Summary:

The Executive Director is the key operational position of responsibility for the overall success of the organization through effective and strategic leadership. This position is entrusted with the fulfillment of the mission, vision and strategic plan of the organization, and is the lead staff person for organizational governance. This role involves planning, organizing, directing, controlling and administering all operations directly or through reports. This position requires a leader who inspires flexible thinking in an ever-changing environment.

The Executive Director’s leadership is consistent with the organization’s Vision, Mission, Guiding Principles, Values, Governance / Operational Policies and Strategic Plan. In the interest of quality client service, this position is responsible for strategic leadership, management and oversight in the following areas:

  • Strategic Administration and Organizational Planning
  • Strategic Client, Stakeholder and Community Relations
  • Strategic Finances and Revenue
  • Implementation of the Strategic Plan
  • Risk Mitigation
  • Reporting to the Board, Board relationship and collaboration

Key Duties & Responsibilities:

Strategic Administration and Organizational Planning

  • Demonstrates future orientation and planning to address changing and unmet community and client needs, and the impact of new legislation.
  • Provides a strategic level of thinking and implementation of business development initiatives to support the viability of the organization.
  • Oversees effective business systems to ensure a sustainable infrastructure in collaboration with the senior management team.
  • Implements the organization’s Vision, Mission, Values, governance and Strategic Plan.
  • Oversees the management of multiple facilities and properties in collaboration with the management team.
  • Oversees and/or engages in high-level human resources issues relating to labour relations or significant issues concerning employees, volunteers or contractors.
  • Creates a motivational work environment to enhance employee satisfaction and productivity.

Strategic Client, Stakeholder and Community Relations

  • Focuses the organization’s efforts on the betterment of clients.
  • Provides guidance and knowledge to identify service gaps and create solutions.
  • Creates and maintains strong and positive relationships with a wide range of government and community stakeholders and funders.
  • Cultivates and maintains strong and positive relationships with clients, families, and other stakeholders to find pathways for future working relationships.
  • Demonstrates continuous leadership in the community through visibility and positive communications.
  • Ensures excellent quality in programs and services for clients.

Strategic Finances and Revenue

  • Acts as the key oversight and financial control of the organization.
  • Prepares and controls the annual operating plans to align with the Strategic Plan.
  • Works in adherence with prudent financial practices.
  • Develops foundations for strong and positive relationships with funders and potential funders in an effort to realize stronger revenue for the organization into the future.
  • Provides leadership in contract negotiations/ contract management.
  • Cultivates diversification of the current funding base.

Implementation of the Strategic Plan

  • Implements and monitors the current Strategic Plan.
  • Ensures that the Strategic Plan is communicated, as appropriate, with internal and external stakeholders.
  • Communicates with the Board of Directors in a timely manner to present the work accomplished or any challenges experienced in implementing the strategic plan.

Risk Mitigation

  • Oversees legal, regulatory and professional requirements for a non-profit organization.
  • Ensures the provision of adequate insurance for Directors’ Liability, facility and properties, staff coverage and other, as required.
  • Ensures that practices are in keeping with Employment Standards, Accreditation Standards, Human Rights, and other legal standards, as appropriate.
  • Oversees organization finances and clearly and immediately communicates to the Board President and Finance Committee any financial exposure that has potential to cause harm to the agency.

Reporting to the Board: Board Relationship and Collaboration

  • Provides the Board of Directors with relevant and current information for its consideration regarding governance decisions.
  • Provides strong and clear communication through established written reports to the Board, in addition to verbal reports and discussions at regular Board meetings
  • Ensures that the Board President is informed of any risk exposure that has the potential to cause harm to the organization in a timely manner.
  • Creates a positive environment that attracts and motivates qualified and competent Board Members to engage in CMHA-Kootenay’s governance role.
Category: Executive & General Management
Title: Executive Director
Location: Abbotsford
Posted: 01/02/2017

Overview of the Organization

Big Brothers Big Sisters Fraser Valley (BBBSFV) has been operating in the Fraser Valley for over 45 years and currently serves approximately 465 families from Abbotsford, Chilliwack, Hope, Agassiz, Mission, Maple Ridge and Pitt Meadows. In addition to individual, in-school and group mentoring programs, BBBSFV launched a highly successful Human Service Career Program last year that focuses on keeping kids in school. This program is a collaboration between Chilliwack Senior Secondary School, the Ministry of Children & Families, and the University of the Fraser Valley and due to its success there’s a high potential to expand this program into other communities.

The Executive Director reports to an 8 member Board and oversees 3 offices with 8 full-time staff and a large group of mentor volunteers. The annual operating budget is approximately $700K, of which most comes from government grants and fundraising initiatives. Signature events are the annual golf tournament and Bowl for Kids Sake. Increasing funding through grant applications and new fundraising initiatives will be a key focus of the Executive Director to ensure financial stability and sustainability.

BBBSFV is highly regarded and supported by the Abbotsford community, but less so by the other communities the organization serves. This is due to a lack of presence within these communities and having to shut down services in the past due to lack of funding. Building connections and maintaining strong relationships within all communities served by BBBSFV will be one of the challenges the Executive Director will have to strategize on how to overcome, as ultimately heightened awareness of BBBSFV should lead to an increase in donor support.

The Executive Director will work with the Board in developing a strategic plan that will provide the organization with a focus and then work with staff in developing specific action plans that will realize the desired outcomes.

Ideal candidates will have experience managing a non-profit organization and a successful track record of increasing funding through grant writing and new fundraising initiatives. They will have strong knowledge of Board governance and be effective in supporting a Board and providing them with accurate and timely reports to enable them to make sound decisions. Experience in developing and implementing a strategic plan is required, and an understanding of social work and case management would be a definite asset.

The Executive Director will set a clear direction for the organization and have strong leadership skills, a collaborative approach, and enjoy coaching and mentoring staff. They will be engaged and highly visible to staff and the communities served by BBBSFV and be able to build and maintain strong relationships with funders and other stakeholders. Candidates will be visionary, have strong business and financial acumen, good administrative and organizational skills, and a track record of developing and implementing innovative solutions. Desired personal traits include transparency, excellent communication and interpersonal skills, and the ability to address and resolve issues in a timely manner. A genuine interest and passion for working with kids is essential!

JOB DESCRIPTION

SUMMARY:

The Executive Director is responsible for establishing and executing the major goals and objectives of the organization in accordance with Big Brothers Big Sisters national standards, agency policy, and guidance from the Board of Directors. The Executive Director will provide leadership, direction, and guidance while analyzing and evaluating the effectiveness of all the organization’s operations. The Executive Director represents the organization to regulatory bodies, other agencies, community and civic organizations, donors, funders and supporters, and the general public in all communities served – Abbotsford, Mission, Maple Ridge, Pitt Meadows, Chilliwack, Agassiz, Hope.

DUTIES AND RESPONSIBILITIES

  1. Initiates and participates with the Board in establishing the organization’s future vision and direction and developing a strategic plan.       Provides regular updates to the Board on the achievement of strategic goals and objectives.
  2. Builds and maintains a strong and cohesive team and provides guidance and direction in developing operational plans to support strategic goals and objectives. Supports staff in resolving difficult or sensitive operational issues.
  3. Is responsible for the accuracy, integrity, and timeliness of all financial accounting and reporting and achieving operating results established in the annual budget. Keeps the Board informed on all aspects of the organization’s operational and financial affairs, and on all matters of significant relevance to the agency.
  4. Provides the Board with comprehensive and regular reports on revenues, expenditures and variances. Follows up on Business Arising from meetings and seeks direction from the Board on issues requiring Board decision-making and on highly sensitive or controversial issues.
  5. Ensures the organization achieves agreed upon strategic objectives, meets all legal, regulatory, and contractual requirements, expectations of the Board, and adheres to the Mission, Vision and Values of Big Brothers Big Sisters.
  6. Leads by example to inspire and motivate staff and to create a strong and positive culture that promotes ethical practices, integrity, compassion, and a positive environment for all staff, volunteers, and parties served by the organization.
  7. Maintains a strong presence in all communities served by BBBSFV; develops and implements a strategy to develop relationships with key community stakeholders that will lead to financial support of the organization.
  8. Conceptualizes, plans, implements and tracks the success of donor opportunities and new fundraising initiatives that will achieve financial sustainability and stability.
  9. Maintains an accurate and detailed database system on all donors and funders.
  10. Leads the execution of, and participates in or hosts, all agency fundraising events and external initiatives including liaison with all levels of government. Debriefs with staff post-event and prepares a timely written report identifying positive observations and recommendations for improvement.
  11. Works with the Board on governance policy issues and ensures effective Board education and orientation. Recommends changes to policies and procedures that would improve the organization.
  12. Provides overall leadership in the development, planning, management and performance evaluation of programs and services, as well as day-to-day operations. Ensures agency programs are executed in accordance with agency policy and national standards. Manages the evaluation and audit of all agency programs.
  13. Prepares the annual operating and capital budgets in collaboration with the Finance Committee, and presents them to the Board for approval.
  14. Oversees and approves the development of operational and HR policies and procedures, orientation and employee engagement programs; training and development initiatives; management of staff performance issues and disciplinary actions and terminations; succession planning; and salary and benefits administration.
  15. Leads the development and implementation of a communications strategy and is responsible for community relations/advocacy. Keeps stakeholders informed of the work being done by the agency and identifies changes, trends and opportunities in the communities being served by the organization.
  16. Presents a positive profile and forges strong working relationships and collaboration with funders and other stakeholders.
  17. Reviews, approves and executes contracts on behalf of the organization and approves expenditures with the authority delegated by the Board; acts as a signing officer on all accounts.
  18. Accountable for identifying, evaluating and mitigating risks to the organization’s people, property, finances, and image and implements measures to control risks.
  19. Ensures that effective communications and appropriate relationships are maintained with staff, mentors, volunteers, families and other stakeholders. Represents BBBSFV at external meetings and is the main contact for the news media.
  20. Ensures that Big Brothers Big Sisters national standards and Child Welfare requirements are adhered to for all organizational, professional, documentation and reporting standards. Participates in Audit and Quality Assurance meetings.
  21. Respects the policies as set by the Board, including privacy and confidentiality.
  22. Other appropriate duties and responsibilities as assigned by the Board.

EDUCATION & EXPERIENCE

  • Post-secondary degree in a relevant discipline
  • Minimum 5 years’ experience managing in a non-profit environment
  • Experience in a social work/case management environment is desirable
  • A strong network in the communities served by BBBSFV OR a track record of developing highly successful relationships in a new community in a short period of time that benefited the organization

KNOWLEDGE AND ABILITIES

  • Proven fundraising and grant writing skills with a track record of success
  • Demonstrated leadership skills and a proven ability to coach, mentor and develop staff
  • Track record of planning, organizing and delivering on successful projects or events
  • Highly organized with the ability to perform multiple tasks and responsibilities in a complete and timely manner
  • A strategic thinker who can also roll up their sleeves and be tactical
  • Strong business acumen and financial management skills
  • Proven understanding of Board governance
  • Excellent problem solving and analytical skills
  • A creative thinker who is open to ideas from others
  • Superior communication, interpersonal, and presentation skills
  • Proven ability to form and build community relationships at senior levels
  • Ability to communicate and interact transparently, tactfully, respectively and professionally with all BBBSFV stakeholders

 

  • Approachable and trustworthy
  • Strong conflict resolution and mediation skills
  • Proficiency in computer office software programs
  • Demonstrates a belief in the Mission, Vision, and Diversity statements of the agency

 

 

 

Category: Animal Health Care
Title: General Manager
Location: Vancouver
Posted: 07/05/2014

KEY RESPONSIBILITIES:

OPERATIONAL OVERSIGHT

  • Establishes operational plans and provides operational oversight for all aspects of hospital administration.
  • Contributes to the development of the hospital’s strategic business plan and translates it into effective operational strategies.
  • Adheres to all hospital directives and protocols and maintains the highest ethical, moral, and professional standards.
  • Liaises with the Facilities Director to ensure that the facility continues to meet the medical and administrative needs of the patients, clients and hospital.
  • Provides input to the IT Director to ensure that technology – medical equipment, computers and office equipment – meets hospital, patient and client requirements.
  • Ensures Client Care and Patient Care teams follow established protocols.
  • Monitors and maintains Health and Safety standards ensuring a positive proactive health and safety climate and regulatory compliance at all times.
  • Ensures the adherence to hospital confidentiality protocols and the treatment of client and patient information in accordance with Privacy Legislation.
  • Attends and participates in management and staff meetings.
  • Ensures compliance with all statutes, common law and contract law practices regulating the employment of people and operations of the facilities including, Privacy Legislation, Employment Standards Act and Human Rights Codes; Health and Safety Legislation, Workers Compensation, Benefits Contracts, etc.

BUSINESS DEVELOPMENT

  • Contributes to the development of a marketing plan including a strategy for attracting new clients, strengthening relationships with existing clients, scheduling additional appointments for existing clients (as medically recommended), and lengthening client retention rates.
  • Ensures the client visitation experience and follow-up is effective.
  • Analyses client experience, monitors attention to client convenience, and provides recommendations to enhance client satisfaction.
  • Collects and shares client feedback and new ideas to enhance patient care and client service.
  • Acts responsibly to build the reputation in the community and enhance the reputation of the hospital and its staff.
  • May oversee the coordination of the development of educational programs and news releases to enhance the community’s awareness of the hospital.
  • Becomes involved in the community through membership in professional associations, volunteer work, public speaking, etc., as required.
  • Oversees the logistics of the annual Client Symposium.

FINANCIAL RESOURCE MANAGEMENT

  • Develops business plans and ROI as it relates to new services, equipment, etc.
  • Develops strategies to ensure a minimum 10% profit margin can be achieved and sustained.
  • Establishes systems and protocols for recording, collecting and analyzing information related to the financial management of the organization.
  • Analyses historic and current financial performance and produces monthly reports for the purpose of recommending strategies that will optimize operational performance.
  • Recommends strategies related to service/product mix, revenue mix, client mix, number and cycle of transactions, new client schedule rate, etc.
  • Establishes cash flow and ordering protocols and monitors expenditures.
  • Ensure the ongoing integrity of the Schedule of Fees.
  • Coordinates the periodic review of comparisons of services provided versus services billed to ensure accuracy, and contributes to developing a plan to reduce omissions and/or inconsistencies.
  • Oversees the annual fundraising activities for the BCSPCA.

 HUMAN RESOURCE MANAGEMENT

  • Ensures the hospital is able to attract, retain, motivate and reward a high performing team and that there’s a culture of engagement.
  • Ensures a pleasant, respectful, and productive doctor-staff and staff-staff relationship and implements strategies to keep the spirit of teamwork alive.
  • Ensures the timely completion of projects assigned to the Client Care and Patient Care teams.
  • Mentors and educates Client Care and Patient Care team members in client relations, management, and leadership to ensure continued personal and professional growth.
  • In cooperation with the Operations Coordinator, monitors and addresses all employee relations, employee performance, and human resource issues affecting the daily operations of the hospital.
  • Ensures adequate staffing at all times.
  • In cooperation with the Operations Coordinator, approves request of absence for the Client Care and Patient Care Coordinators, and for other staff as required.
  • Monitors staff turnover and attrition rates in the Client Care and Patient Care teams and makes recommendations on how to achieve optimum turnover targets and outcomes.
  • Liaises with the organization’s legal counsel with regard to employment law issues.

DESIRED EDUCATION AND EXPERIENCE

  • Relevant post-secondary degree or diploma
  • Experience in a clinical environment working with medical professionals

DESIRED CORE COMPETENCIES 

  • Strong business acumen
  • Strong analytical and problem solving skills
  • Process oriented – knows what to measure and how to measure it
  • Exceptional customer focus
  • Ability to recruit and retain top talent
  • Effective leadership and mentoring skills
  • Conflict management skills
  • Superior communication and interpersonal skills

 

 

 

Category: Food & Beverage
Title: General Manager
Location: Abbotsford
Posted: 20/05/2015

 

Overview of the Company

 

 

 

Pacific Coast Fruit Products Ltd. is an ingredient supplier of choice to the food and beverage industry.       Founded in 1988 to process local raspberries, the company now processes many other fruit items from local and global growers and has also involved into being a leading industry player that trades in fruit products from accredited suppliers all over the world. Last year, the company processed approximately 40 million pounds of fruit and traded another 40 million pounds. The company also does custom processing for many multi-national food companies for products such as block-frozen fruit, IQF fruit, juice and juice concentrate.

The current production plant is 10,000 sf with additional cold and dry storage and future plans to expand production capacity. There are 85 full-time production staff that peak at 200 during the fresh harvest season. Annual revenues are in the $68 million range.

The company is built on a strong culture of service, trust and dependability and follows a path of careful growth and continuous improvement. It is recognized for the unmatched expertise that is applied to solve its clients’ most complex fruit and vegetable processing, food science, regulatory, packaging, storage, local and global transportation challenges.

The two owners have been very active in the business managing the sales, purchasing and administration functions. However, they would like to transition out of the business and are therefore looking to hire a General Manager to manage the company and provide mentoring and coaching to the team to ensure there is ongoing succession in place.

There is lots of opportunity to expand the business and the General Manager would play a key role in developing a strategic plan to guide the company’s future direction.       Future projects could include building a new facility, selecting and implementing an ERP system, adding a laboratory to enable the company to do its own product testing, opening up new markets, etc.

Reporting to the owners, the General Manager will embody the corporate values of integrity and transparency and ensure the company remains an ingredient supplier of choice. Communicating and personally demonstrating the values of service, trust, and dependability throughout the organization is essential as these are the guiding principles for how business is conducted. The General Manager will be responsible for continued profitable growth without compromising these strong corporate values and the company’s reputation for superior service and trust.

 

Position summary:

Formulates and implements strategic and operating plans that maintain the company’s strong culture and values and lead to continued growth in revenue and profitability. Plans, directs and manages business activities in all functional areas, with an emphasis on sales, marketing and purchasing, to accomplish budgeted financial objectives.

Responsibilities:

  • Develops and recommends short and long-range strategic objectives, budgets and business plans that are in keeping with the company’s core values and will realize increased revenues and profits.
  • Monitors and reports on financial and operational results; evaluates company performance, and adjusts strategy and resource allocations to meet objectives.
  • Develops global industry relationships to keep abreast of market conditions and an awareness of the global agricultural market; uses this knowledge to develop strategic purchasing plans.
  • Positions the company to take advantage of new opportunities while mitigating risk. Liaises with engineering and production regarding the feasibility and ROI of new product requests.
  • Reviews and approves sales programs and participates in formulating marketing objectives, policies and programs.
  • Manages sales activities; directs staffing, establishes and monitors sales targets and evaluates performance against plan.
  • Analyses product costing; develops and recommends pricing strategies that are fair to the customer and achieve maximum market share and a positive bottom line.
  • Provides ongoing support, coaching and supervision of the management team and assists them in increasing their overall knowledge and skills to enhance performance and attain established goals.
  • Ensures quality and food safety standards are being met and that the company is in compliance with all statutory regulations and codes and any legal and financial requirements.
  • Oversees the analysis of IT requirements and implementation of new technology to ensure adequate systems are in place to maximize efficiency and accommodate future growth.
  • Oversees the planning of facility improvement and expansion projects, including warehousing facilities, and ensures successful planning and execution of capital projects within the approved budget.
  • In conjunction with HR, directs and oversees hiring, training, performance management, disciplinary actions, compensation and HR policies.
  • Other duties as may be assigned.

Required Knowledge, Skills and Experience:

  • High level of integrity, transparency and empathy
  • Post-secondary degree in business or other relevant discipline
  • A minimum of 5 years’ experience as a General Manager in an entrepreneurial manufacturing environment similar in size
  • Previous experience in food processing or dealing with a commodity is highly desirable
  • Knowledge of food safety/food security requirements and certifications
  • Track record of planning and managing a company’s growth to the next level and motivating a team to enhanced performance levels
  • Strong sales and marketing experience
  • Extremely focused on customer service as the main customer acquisition/retention tool
  • Ability to be both strategic and tactical – not afraid to get in the trenches
  • Strong overall business acumen including financial management, analysis, inventory management, and budgeting skills
  • Understanding of production processes including scheduling, purchasing, and inventory control
  • Experience managing capital expansion projects
  • Proven leadership skills – a collaborative approach that engenders trust
  • Strong interpersonal and communication skills – can relate to all levels in an open manner
  • Willingness to travel (limited) and meet with overseas suppliers

 

 

Category: Supply Chain
Title: General Manager-Cold Storage Facility
Location: Fraser Valley
Posted: 11/09/2013

With a desire to grow the company, this cold storage facility requires a General Manager with a track record of success leading a warehousing operation (preferably cold storage) serving a diverse customer base  Experience in a third party environment would be highly desirable.  Candidates must have a track record of bringing in new clients, strong business acumen and the ability to analyse financial data to effectively manage labour and operating costs.

Compensation is competitive and based on the individual’s background and experience.

Category: Human Resources
Title: Human Resources Manager
Location: Abbotsford
Posted: 28/08/2014
Category: Human Resources
Title: Human Resources Manager
Location: Abbotsford
Posted: 08/12/2016

MSA Society for Community Living is looking to recruit a new position of HR Manager that will report to the Executive Director and be responsible for establishing the function and bringing a proactive approach to address the needs of employees, which includes 62 unionized staff.

SPECIFIC ACCOUNTABILITIES:

  1. Is responsible for all areas of HR: employee relations, attendance and sick leave management, performance management, employee engagement, labour relations, training and development, and recruitment and selection.
  1. Delivers high calibre HR support and acts as a solid business partner to Managers, Coordinators and staff through ongoing coaching and mentoring, setting clear performance objectives and providing regular feedback.
  1. Champions positive employee relations through team building exercises, social functions, employee recognition programs, and taking a proactive approach towards employee engagement.
  1. Provides consultative advice to Managers on disciplinary matters and recommends actions to be taken; conducts disciplinary meetings as required.
  2. Acts as a resource, providing advice, guidance, and assistance to Managers and Coordinators specific to their direct reports.
  1. Manages the performance management process ensuring performance standards are in place and are applied in a fair and equitable manner.
  1. Is responsible for the recruitment process including developing selection criteria, updating job descriptions, advertising, interviewing, referencing, preparing employment letters, etc.
  1. Tracks employee probation periods and follows up on probationary reviews and exit interviews with the goal of ensuring the right people are hired for the right positions.
  1. Monitors employee attendance and sick leave and proactively addresses any issues; is responsible for return to work program.
  1. Leads employee health and safety programs.
  1. Develops employment guidelines to ensure compliance with regulatory requirements including Employment Standards, Human Rights legislation, and CARF accreditation. Also researches for best practices and recommends changes to policies or practices. Develops procedures and programs to enhance the quality of the organization’s work environment.
  1. Other duties as may be assigned.

REQUIRED SKILLS, KNOWLEDGE AND ABILITIES

  • Post-Secondary education in Human Resources with at least 3 years experience managing the function within a unionized environment (non-profit preferred)
  • Thorough knowledge and understanding of all aspects of the human resources function including labour relations
  • Track record of enhancing employee relations and taking a proactive approach to addressing issues
  • Strong written and oral communication skills including presentation/facilitation skills
  • Ability to provide effective coaching and to motivate teamwork
  • Ability to provide strategic consulting and act as a change agent in applying creative approaches to enhancing employee morale and organizational culture
  • Proficiency in MS Office including Excel; experience using ComVida an asset

 

 

Category: Food & Beverage
Title: Key Account Manager
Location: Abbotsford
Posted: 27/12/2016

Rossdown Farms has been experiencing year after year growth in the past 9 years and is looking to add a Key Account Sales person to their team with 5 years minimum experience selling to grocery retailers, independent retailers, food service operators and distributors.

This role is responsible for ensuring client relationships are maintained and managed. He/she is also responsible for managing multi location sales & marketing execution and for ensuring a high level of customer satisfaction is provided and maintained. They will identify growth opportunities within their account portfolio and work closely with the operations team to bring alignment between the company and our customers, again ensuring a high level of customer satisfaction, being a strong team player is must.

Responsibilities

  • Identify key decision maker(s) in existing accounts, and work to establish strong relationships with them;
  • Understand the sales and marketing objectives for each client
  • Generate and analyse pricing/sales/consumption reports on accounts in order to make recommendations to key account decision makers
  • Generate and analyse account information on the financial health of our accounts to ensure GP margins are maintained
  • Carry out regular face-to-face business reviews with key decision makers
  • Manage all aspects of pricing as it relates to the portfolio of accounts including implementing new pricing structures
  • Consult/communicate regularly with the Sales Director to ensure mutual awareness of market conditions and our ability to deliver on service level commitments being made
  • Communicate regularly with customer service and operations teams to keep them aware of andinformed about our customers’ needs

Qualifications

  • Related business experience in the retail food industry
  • A minimum of 5 sales experience
  • Formal sales training
  • Knowledge of the local and regional retailers in the grocery channels
  • Knowledge of the foodservice customer base, both distributor and operators

Competencies

  • Strong interpersonal skills and proven ability to build and grow relationships
  • Strong analytical ability and sound financial understanding
  • Solid general business knowledge
  • Confidence to make decisions and possess the ability to defend decisions and gain acceptance through influencing skills
  • Excellent written and verbal communication skills
  • Strong knowledge of MS Office (Word, Excel, Power Point)

 

Category: Health Care
Title: Labour Relations Manager
Location: Vancouver
Posted: 27/11/2014

 

SUMMARY OF POSITION:

Reporting to the Director of Human Resources, the Labour Relations Manager (the ‘LRM’) will provide support to internal client groups on all labour relations issues, the grievance process, attendance management, and discipline. The LRM assists and supports in the delivery of corporate human resource programs, policies and initiatives and delivers support in a manner consistent with the company’s customer-centered philosophy, which recognizes its staff, managers, residents, families and suppliers as its customers.

MAJOR RESPONSIBILITIES:

General:

  • Supports the Director of Human Resources in areas of Labour and Employee Relations. This includes grievance administration, collective agreement bargaining and interpretation. Provide contract language interpretation and application.

  • Assists facilities maintain compliance with internal human resource policies and practices, as well as applicable legislation (including the Employment Standards Act, Labour Relations Code and Workers Compensation Act).

  • Assists with a variety of Human Resource initiatives including attendance management and discipline.

  • Provide LR/HR service through coaching, guidance and advice to leaders regarding best practices.

    Specific:

• Labour and Employee Relations

  •   Provides managers with the interpretation and application of various collective

    agreements.

  •   Assists managers in the preparation of alternate strategies to resolve disputes

    and grievances including (but not limited to) developing and compiling documentation, reviewing employee personnel files and making recommendations.

  •   Conducts research to support grievances and arbitrations and manages all grievances from Step 2 onward.

  •   Supports and (if/when required) participates in the collective bargaining process, including conducting market research data; costing proposals and maintaining bargaining files and notes.

  •   Assists Director in reviewing labour and employee implications of mergers and acquisitions.

    Training and Development.

  •   Provides labour relations training and consulting to managers and supervisory

    staff.

  •   Assist with development and ongoing coordination of facility in-house training

    programs, liasing with community partners to achieve effective program delivery.

    Undertake special projects and perform other related duties as required.

QUALIFICATIONS AND ABILITIES:

  • A university degree or diploma in Human Resources/Labour Relations (or related discipline) with 5-7 years labour relations experience within a unionized environment, including contract interpretation, grievances, arbitrations and leading collective bargaining.

  • The ability to research, analyze and reason logically and effectively within tight timeframes and multiple and/or conflicting deadlines.

  • Strong working knowledge of applicable legislation including Labour Relations Code, Employment Standards Act,Human Rights Act, Workers’ Compensation Act and Occupational Health & Safety Regulations.

  • Handles confidential information in an ethical manner.

  • Team player and relationship builder.

  • Strong work ethic, high level of enthusiasm and ability to excel in a flexible, fast paced

    environment.

  • Excellent interpersonal skills and an effective communication style both orally and in

    writing

  • CHRP designation or working towards is an asset.

  • Experience in healthcare is an asset. 

Candidates will preferably have knowledge and experience in the BC Health Care system coupled with private sector experience and be well versed in settlements. This is a fast paced environment requiring a practical and logical approach to problem solving and the ability to build collaborative partnerships with the unions.

 

Category: Food & Beverage
Title: Maintenance Manager
Location: Abbotsford
Posted: 28/10/2013
  • Strong leadership qualities including excellent and verbal communication skills
  • Possess a strong mechanical systems background and significant experiences with other systems including: electrical; process control; refrigeration; hydraulics, and conveying systems.
  • Build a diverse maintenance team directly responsible to the Maintenance Manager.
  • Coach and mentor Maintenance Department employees to ensure optimization of all available resources.
  • Ensure Maintenance activities on all shifts are performed as expected. As required, allow for flexible and personal scheduling to personally observe operations and Maintenance staff.
  • Provide advice to Senior Management regarding continuous and performance improvement initiatives.
  • Oversee Preventative Maintenance programs and ensure documentation and other communications are directed to appropriate departments (e.g. Production, QC, etc.)
  • Ensure Preventative Maintenance program is up-to-date for specification as well as execution.
  • Source spare and emergency parts for all Plant equipment.
  • Ensure appropriate inventory controls are in place to provide adequate stock levels, without exceeding agreed maximums.
  • Prioritize all Maintenance activities and ensure timely response to emergency situations.
  • Schedule hours of work for Maintenance Team based on production and all other requirements.
  • Oversee Maintenance employee training and sign-off procedures using resources such as suppliers, equipment manuals, and personal knowledge.
  • Provide necessary information pertaining to all Maintenance, capital, or repair projects including obtaining quotations, cost estimates for materials, labour, etc.
  • Provide project tracking information for all in-progress projects.
  • In conjunction with Safety Manager, understand and oversee SOP’s and emergency procedures with regard to Maintenance.
  • Report to Plant Manager daily with regard to Plant and facility performance, with specific reference to downtime, and improvement actions.
  • Experienced in use of personal computer, with basic skills in Microsoft Word, Excel, and e-mail software. Experience with computerized Maintenance systems an asset. (CMMS).
  • Ensure all regulatory requirements are met for Plant operations, i.e. boiler, refrigeration, etc.
  • Ensure operating permits are valid.

 

The Operation

  • 100,000 square foot food processing plant with 10,000 square feet of freezer space
  • Cook plant with five production lines and 140 unionized staff
Category: Not-For-Profit
Title: Manager - Stakeholder Relations
Location: Burnaby
Posted: 25/05/2015

 

PURPOSE OF THE EMPLOYER

 

Consumer Protection BC is a not-for-profit corporation dedicated to strengthening consumer protection in BC and enforcing BC’s consumer protection laws. We licence and inspect specific industries, respond to consumer inquiries, investigate alleged violations of consumer protection laws, and educate consumers and businesses about their rights and responsibilities under the law.

 

PURPOSE OF POSITION

 

The Manager, Stakeholder Relations supports the development, maintenance and strengthening of strategic stakeholder relationships with a primary focus on Industry Relations. The Manager identifies and assesses industry issues, and advises and supports the Director of Stakeholder Relations, in response to critical industry issues. They serve as the organization catalyst for assessing potential impacts of our processes and decisions on our industry stakeholders. The Manager skilfully balances competing industry needs while maintaining productive relationships.

 

NATURE OF WORK AND POSITION LINKS

 

Based in Victoria or Burnaby, the Manager, Stakeholder Relations works independently but engages in a team oriented environment often consisting of employees from various organizational departments and external (industry) stakeholders. The position is part of the Strategic Services division; reports to the Director, Stakeholder Relations; and supports the organization’s stakeholder relations functions.

 

In order to achieve the complex accountabilities and deliverables of the position, the Manager, Stakeholder Relations must establish and foster the following key relationships:

Director, Stakeholder Relations – receives direction and support, collaborates on the development of the Industry Relations Plan as part of the broader Stakeholder Relations Plan.
Industry– coordinates industry relations activities and functions as the primary point of contact and information conduit for industry stakeholders.
Management Committee – serves as an information conduit across the organization by providing intelligence and advice on the assessment of industry issues and risks.

 

SPECIFIC ACCOUNTABILITIES / DELIVERABLES

 

• Supports the broadening, maintaining and strengthening of stakeholder relations with a primary focus on industry relations and industry relations activities and communications.
• Attends key industry meetings and provides related updates and advice as required.
• Develops a sound understanding of industry viewpoints, ensuring industry views and issues are understood by all internal departments.
• Responsible for the development, implementation and reporting out on the organization’s Industry Relations Plan as part of the broader Stakeholder Relations Plan.
• Provides advice and makes recommendations during the annual review of all industry relationships in preparation for the development of the following year’s Industry Relations Plan.
• Participates in corporate issues management processes.
• Responsible for continually analyzing industry trends and risks to provide advice to the Director of
• Stakeholder Relations, Leadership and key employees in anticipation of, and in response to critical industry issues.
• Manages research and analysis activities required to support day-to-day industry relations functions.
• Responsible for increasing awareness of the organization among industry stakeholders, fostering effective relationships and identifying appropriate industry stakeholders with whom to engage on areas of specific interest or importance.
• Protects the reputation of the organization in a consistent and appropriate manner.
• Others duties assigned as required.

 

COMPETENCIES

 

Position Related
• Concern for image impact
• Information seeking
• Initiative

 

Core
• Teamwork and cooperation
• Listening, understanding, and responding
• Planning, organizing, and coordinating

 

SELECTION CRITERIA

 

Education/Experience
• Degree in social sciences or public administration from an accredited institution, or equivalent combination of education and experience
• 2‐ 4 years’ demonstrated experience building and capitalizing on stakeholder relations.
• Experience with current industry relations, public engagement practices and a sound appreciation for public policy preferred.
• Training and or experience in negotiation and/or conflict management is an asset.

 

Skills & Abilities
• Ability to build relationships, persuade and influence stakeholders.
• Ability to identify and involve external stakeholders in order to foster and maintain long term partnerships.
• Excellent written and oral communication skills to deal effectively with internal and external stakeholders.
• The desire and ability to understand and respond effectively to other people from diverse backgrounds.
• Ability to plan, organize and coordinate work effectively while dealing with diverse stakeholders, conflicting demands, shifting priorities and tight deadlines.
• Ability to work cooperatively with diverse teams, work groups and across the organization to achieve common goals.
• Demonstrated strong analytical and independent critical thinking skills.
• Ability to exercise tact and deal objectively with sensitive, confidential and/or polarizing issues.
• Awareness of how one’s self, one’s role and the organization are seen by others.
• Ability and willingness to align one’s own behavior with the needs, priorities and goals of the organization, and to promote organizational goals to meet organizational needs.
• Ability to compile and analyze data from various sources necessary for complex reports and recommendations.
• Word processing, spreadsheet, databases and other computer applications.

Category: Communications
Title: Manager Communications
Location: Chilliwack
Posted: 03/03/2014

About the Organization

A 22-member Board of Directors representing seven electoral areas and six municipalities governs the Fraser Valley Regional District. The role of the organization is to provide regional services to the whole district; specific services directly to its electoral areas; and additional services in cooperation with its member municipalities. Altogether, the Fraser Valley Regional District (FVRD) delivers over 100 separate services throughout the Region.

Currently there are several significant initiatives underway; a review of the Regional Growth Strategy; continued discussion and consultation on Waste to Energy solutions; internal streamlining to ensure the most efficient and effective delivery of services; building First Nations relations; and greenhouse gas emission reduction strategies. In 2014, the Board will be developing a new strategic plan for the FVRD that will surely bring more exciting changes to the District.

The Regional District is responsible for:

  • Providing good government for its communities

  • Delivering services that the Board considers necessary or desirable for all or part of its community

  • Stewarding the public assets of its community

  • Fostering the current and future economic, social and environmental wellbeing of its communities.

The Opportunity

Reporting to the Chief Administrative Officer (CAO), the Communications Manager plays a vital role in developing and implementing the Fraser Valley Regional District’s communications plan. As a key communications advisor and support person, the Communications Manager ensures that the Board Chair and the CAO are fully informed and appropriately supported on communication matters concerning the FVRD. This includes managing media relations, including researching, writing and editing press releases, as well as promoting the FVRD by securing coverage of events, projects and programs that enhance the organization’s profile.

The Communications Manager will also take the lead in fostering relations and proactively identifying opportunities to enhance the public’s understanding of the important role of the FVRD. The manager also acts as a resource to support the FVRD departmental staff in its internal communications, preparing grant application(s), and ensuring promotional materials are developed and reflect the FVRD’s brand image.

Ideal candidates will have a post secondary degree in communications or public relations, coupled with at least three years of progressive relevant work experience. They will possess strong interpersonal and communications skills and be able to relate effectively at all levels – management, staff and key stakeholders. At the FVRD, attitude is everything; the right candidate will demonstrate enthusiasm, display a positive outlook and a “can do” attitude. Excellent written, presentation and oral communication skills and a demonstrated ability to model appropriate professional and collaborative approaches are essential. This individual consults appropriately, identifies needs, and proactively presents information to create context and understanding. The candidate will exercise sound judgment and is confident to make independent decisions appropriately.

As part of the team at FVRD there will be opportunities to participate in a wide range of activities, such as Board Meetings, senior leadership meetings, community events, and the budget and planning processes, to name a few. The current CAO is shifting the organizational culture to become more dynamic and open, which allows for a broad range of experimentation and innovation opportunities. Being part of this tight knit and highly energetic team will be rewarding and invigorating for the right Communications Manager who flourishes under these conditions.

Job Description

Position:  Manager Communications

Reports to:  Chief Administrative Officer

Date: February 2014

SUMMARY:page4image2528

The Communications Manager is accountable to the Chief Administrative Officer and is responsible for brand management, internal communications, event promotion, media relations, and the corporate website including Social Media initiatives. Increasing community awareness of the FVRD through the planning, coordination and implementation of the District’s communication and public relations strategies is a central focus. The Communications Manager also acts as a resource to support the FVRD departmental staff in its internal communications, grant application preparations, and ensuring promotional materials are developed and reflect the FVRD’s brand image.

KEY RESPONSIBILITIES:

  • Plans, organizes and implements overall communication strategies and public relations activities.
  • Manages the day-to-day operations of the communications area and ensures that all assigned projects and initiatives undertaken by the department are effectively completed.

  • Supports the communication goals of FVRD around issues impacting the Region by ensuring Board policies and directives are followed and accurately communicated in a timely manner; coordinates communication with other member municipalities.

  • Works with the Board Chair and/or designate in researching issues affecting the Regional District, summarizing findings, and preparing briefing notes; communicates responses from the Board Chair to the media, public and government bodies in a timely and consistent manner.

  • Produces written communications including press releases, promotional materials and advertisements and utilizes a wide range of communication channels to achieve broad distribution.

  • Manages media relations including researching, writing and editing press releases. Develops relationships and liaises with media contacts to promote the FVRD and secure coverage of events, projects and programs that enhance the profile of the Regional District.

  • Coordinates interviews with official spokespeople and prepares senior staff with communications talking points in advance of interviews and other speaking engagements.

  • Manages FVRD’s brand by establishing brand guidelines and communications standards and ensures outputs reflect these standards.

  • Actively monitors Social Media and other media/communication channels to identify emerging issues and to monitor existing issues and maintains a centralized repository; develops a coordinated proactive approach to disseminate positive information on FVRD’s position on these issues to the media and general public.

  • Acts as a resource for internal/external communications and provides strategic and technical advice and support to all areas of the organization and external stakeholders with respect to areas of responsibility and accountability.

  • Develops, maintains and is accountable for the overall communications budget.

  • Coordinates and manages FVRD events including the preparation of materials, signage and event promotion.

  • Responds to inquiries from community stakeholders and the media and maintains ongoing positive dialogue.

  • Provides technical writing assistance to departments with respect to developing their grant applications.

  • Maintains photo and video archives; researches and sources other images as necessary to support FVRD’s projects.

  • Sources and hires designers and other vendors, as needed.

  • Other duties that may be assigned.

  • Oversees and manages all aspects of the corporate website, internal Intranet, and content and maintenance of Social Media channels – Twitter; Facebook, LinkedIn, etc.

Required Knowledge, Skills & Experience Education and Experience

  • Post-Secondary degree in communications, public relations and/or marketing, coupled with at least three years of progressive relevant work experience.

  • Minimum two years recent communications experience in local government or similar environment where they would be handling complex issues impacting multiple stakeholders.

  • Experience with issues management and liaising with the media. Excellent written and verbal communication skills – clear and concise

  • Superior relationship building and interpersonal skills

  • Maintains effective and positive communications internally as well as with external stakeholders

  • Able to prioritize, negotiate and work with a wide variety of internal and external stakeholders who may having competing interests

  • High degree of proficiency in design and computer based applications such as Adobe Creative Suite, MS Office and SharePoint platform for web

  • Strong project management and organizational skills – able to juggle multiple technically complex and challenging projects with conflicting deadlines in a fast-paced environment

  • Keen analytical and problem solving skills that support and enable sound decision making

  • Current in the use of Social Media channels to collect and disseminate information

  • Demonstrates integrity, initiative and accountability

  • Demonstrated team building skills; can adapt to changing personality dynamics in a professional manner

Compensation Package:

A competitive compensation package will be provided consisting of a base salary, excellent benefits including participation in the Municipal Pension Plan.

Interested candidates should submit their resume and cover letter to Bev Brown at bbrown@westviewsearch.ca

Category: Engineering
Title: Manager Community Services & Infrastructure
Location: Chilliwack
Posted: 18/08/2015

Fraser Valley Regional District represents six municipalities and continues to expand and increase services. The Community Services & Infrastructure Department is responsible for 50 services that include 12 water systems, 3 sewer systems, 6 diking programs, flood management, street lighting, and various projects.

 

The Manager of Community Services & Infrastructure is responsible for the administration related to services and providing support to the Operations Manager on projects, which currently include two significant water systems. The Manager will procure all the consultants and work with them on the design of these projects and also liaise with local governments on the approval process.

 

This is an exciting role with a blend of engineering with administration that will expose candidates to a number of different areas and provide an opportunity to plan, develop and execute on projects and be exposed to the Board and public consultation meetings. We require someone with an engineering background, preferably an AScT, coupled with very strong administration, communication and presentation skills.

Category: Finance & Accounting
Title: Manager of Accounting & Administration
Location: Langley
Posted: 25/01/2016

Position:          Manager of Accounting & Administration

Reports to:      Chief Financial Officer

Position Summary:

Supports the accounting/finance for the core operating companies as well as real estate development projects. Provides technical and administrative supervision to general accounting and accounts payable personnel; prepares and processes payroll; maintains all project accounting including progress billing; prepares all financial statements and project accounting reports; maintains integrity of financial reporting systems; provides analytical support regarding financial statements and general ledger. Organizes general administrative functions such as reception, purchasing, facilities, etc.

Key Responsibilities:

  1. Plans, organizes and coordinates all activities of the general accounting function; prepares payroll and ensures accurate and timely recording and reporting of all financial results for the organization.
  1. Maintains the accounting on all projects by ensuring time and expenses are being properly allocated and processed on a timely basis; calculates and prepares progress bills; monitors progress of projects against budget and brings variances to the attention of the Project Manager.
  1. Prepares monthly working papers to allow the CEO to prepare monthly financial statements.
  1. Prepares project accounting reports and identifies and investigates significant variances, providing explanations to the CFO and/or Project Managers.
  1. Prepares and updates cash flow projections; monitors cash flow and provides regular updates to the CFO and owners.
  1. Prepares monthly intercompany and general ledger reconciliations and reconciles bank accounts on a weekly basis.
  1. Prepares monthly account analysis of balance sheet accounts, develops adjusting entries as needed, and reviews status of all significant accounts with the CFO.
  1. Coordinates the preparation and entry of month-end journal entries.
  1. Ensures that systems and procedures are in compliance with company policies, acceptable accounting practices and applicable regulations and makes recommendations for improvement required for enhanced operational support and customer service.
  1. Prepares all statutory government remittances.
  1. Plans, organizes and coordinates the year-end close process and assists in the preparation of all working paper documents.
  1. Evaluates the performance of accounting and payroll staff; provides ongoing mentoring, coaching and training to keep staff at the highest level of skill necessary to meet company needs and objectives; makes recommendations to hire or terminate staff within the department.
  1. Manages a broad range of administrative matters including office records and files, reception, office equipment and supplies, purchasing, courier, facilities, etc. are being adequately provided and maintained.
  1. Receives and resolves inquiries from all Managers regarding monthly financial results.
  1. Participates in special projects and conducts other work as may be assigned.

Required Knowledge, Skills & Experience:

  • Formal training in accounting; preferably enrolled in or completion of financial accounting designation program
  • Minimum 3 years’ experience in construction or a related industry that requires project accounting
  • Knowledge of project accounting, intercompany accounts and consolidations
  • High degree of initiative
  • Proven supervisory skills
  • Capable of handling a heavy workload
  • Flexible and accepting of change
  • Can manage and deliver on multiple projects with conflicting deadlines
  • Confident in their abilities and can bring forward and resolve issues in a collaborative manner
Category: Food & Beverage
Title: Manager of Finance & Administration (Head Finance role)
Location: Okanagan
Posted: 26/04/2016

POSITION SUMMARY:

The Manager of Finance &Administration is a position which encompasses the following areas and duties:

1) Financial and Planning

• Develop and update the rolling long range plan for the company

• Prepare and monitor the annual budget and liaise with other departments to identify and resolve reasons for variances

• Continuously seek opportunities for cost savings and increased efficiency

• Monitor and direct the implementation of strategic business plans

• Develop financial strategies

• Conduct in-depth analysis of monthly financial statements and meet with the Board of Directors to discuss findings, status of capital projects, etc.

• Manage the capital expenditure plan to ensure projects are within approved budget

• Identify and manage risks and recommend strategies to mitigate

• Cash-flow management

• Prepare working paper files and liaise with external auditors

2) Administration

• Facilitate the smooth operation of the business by ensuring company systems (telephones,network, security monitoring, internet) are operational

• Ensure that company licenses, insurance, memberships are up to date and in good standing

• Maintain strong relationships with external providers such as bankers, legal counsel, etc.

3) Human Resources

• Administer the company’s Human Resources program including the performance development process, employee handbook updates and company benefit plan

• Work with the CEO in managing the company’s Health & Safety program

• Coordinate compensation administration for the company including salary reviews and bonuses

• Prepares all employee contracts and deals with legal counsel, as required, and any other external HR providers

OUTPUTS EXPECTED:

• Accurate, reliable and timely financial statements to enable sound decision making

• Analysis of monthly company performance and preparation of financial forecast

DESIRED KNOWLEDGE, SKILLS & ABILITIES:

Education

A professional accounting degree is preferred however consider will be given to an MBA with relevant experience.

Experience, Knowledge and Skills

• Strong knowledge of an operations/processing environment and the ability to link this to the financial side of the business (experience in winery operations would be a definite asset)

• Excellent analytical and financial reporting/modeling skills

• Strong organizational skills and time management; able to manage multiple projects with conflicting deadlines

• A track record of identifying cost saving opportunities and improving the bottom line

• Ability to develop good relationships and deal effectively with employees, board members, suppliers and customers

• A willingness to understand the needs of the sales and marketing and hospitality aspects of the winery and translate financial information to help them improve operations

• Advanced computer skills and the ability to maximize the use of Sage 50 Quantum system

• Strong knowledge of budgeting, financial models and reporting

• Problem solving skills and the ability to make sound decisions on a timely basis

Category: Civil Construction
Title: Manager of Loss Prevention & Safety
Location: Kelowna
Posted: 12/02/2014

EMIL ANDERSON CONSTRUCTION (EAC) INC. KELOWNA, BRITISH COLUMBIA

MANAGER OF LOSS PREVENTION & SAFETY

Contact Person: Bev Brown, Partner

bbrown@westviewsearch.ca

Toll-Free No. 1-877-859-8002

page1image6368

About the Company

EMIL ANDERSON CONSTRUCTION (EAC) INC. (www.eac.bc.ca) was founded by Mr. Emil Anderson in the mid-1930’s and remains owned and operated by the family, now into the 4th generation. Values such as honest hard work, integrity and loyalty are core to the company culture and are at the heart of the outstanding reputation for excellence the company has earned and closely guards.

Operations today are diverse and include road construction, road maintenance, paving, site development, land development and housing construction. The company excels at value engineering and working with owners to provide innovative high value solutions. Emil Anderson Maintenance (EAM) provides highway and bridge maintenance services and is an important component of the overall operations. The company has offices and shops in Kelowna, Chilliwack, Hope and Cranbrook, strategically located within three separate regions of the Province.

Safety in the workplace is a paramount goal of EAC. The company is COR-certified and consistently receives high scores on safety audits. Their slogan is “Let’s Have a Safe Job” and they live up to it.

The Opportunity

Reporting to the company Vice President, the Manager of Loss Prevention and Safety will play a key leadership role overseeing and directing the policies associated with EAC’s Occupational Health and Safety Plan. They will develop and administer programs that educate employees on all safety related regulations and ensure compliance and provide leadership and direction to five Construction Safety Officers and an Executive Assistant. The Manager of Loss Prevention and Safety will prepare health and safety plans for job sites and liaise with the external environmental consultant and the Project Management Team resolving any environmental issues. They will also monitor safety KPI’s and continually seek ways to reduce lost time due to injury.page2image16976

Candidate Profile

Candidates will preferably be CSO and/or CSP certified, or have very strong expertise in OH&S in the field. A minimum 5+ years health and safety experience within the construction sector is required – (road building experience would be desirable but is not essential). In addition, superior communication and interpersonal skills are required to provide effective direction and training to field safety staff. The Manager will conduct weekly site visits and spot audits to ensure compliance and to identify risks and then develop plans to address any issues that may affect employee health and safety.

JOB DESCRIPTION
MANAGER OF LOSS PREVENTION AND SAFETY

Reporting to the Vice President, the Manager of Loss Prevention and Safety is accountable for providing leadership on all health and safety programs and initiatives. The manager is responsible for planning and overseeing the company’s overall Health and Safety Management programs and must have a thorough and up-to-date understanding of Health and Safety requirements including legal issues.

OVERVIEW:

• Develop and implement health and safety programs and policies across the organization.

• Monitor, communicate, improve, and provide training on health and safety practices and procedures in accordance with legislation and company safety standards.

• Support and promote a health and safety culture through regular inspections of job sites, facilities, and yards.

• Collect and evaluate information, report on performance of site safety operations identify areas of improvement and make recommendations accordingly.

DUTIES AND RESPONSIBILITIES:

• Develop, organize, implement and maintain health and safety programs to safeguard the company from internal and external threats.

• Initiate, coordinate and manage all the safety related tasks within the company.

• Manage a safety program and C.O.R. from WCB’s Safety Partnership Program.

• Develop, maintain and continually improve an HSE manual that provides safety policies, safe work procedures and practices that address legislative requirements.

• Maintain, analyze and interpret all construction-related accidents and safety statistics: and, communicate these statistics as required to senior management.

• Ensure the orientation of new staff in worker safety responsibilities, policies, procedures and practices, ensuring effective training to achieve the company’s safety mandate of “Let’s Have a Safe Job.”

• Prepare and present information and respond to HSE related questions, data requests or concerns from employees, managers, clients, and regulatory agencies.

• Ensure that internal and external HSE audits are conducted as needed to maintain C.O.R.

• Conduct spot audits at work sites to identify unsafe work practices or conditions and initiate corrective actions by assessing and making effective recommendations.

• Complete hazard analysis for key and hazardous job tasks. Immediately stop any work where there is imminent danger unmitigated hazards at a worksite.

• On an on-going basis monitor program documentation to ensure that all incidents are being reported.

• Oversee and participate in the investigation of reported incidents, reportable incidents and document and initiate corrective actions whenever necessary.

• Working closely with the Division Managers, Project Managers and Site Superintendents, to ensure that all personnel receive the appropriate safety training, and safety certification remains current.

• Ensure proactive involvement in injury reduction and accident prevention strategies.

• Manage and develop the Modified (Return to) Work program to reduce lost time claims, ensuring that all required communications and training is provided to both employees and managers.

• Liaise with WCB as required, ensuring timely and accurate claim reporting.

KNOWLEDGE AND SKILLS:

• Completion of Construction Safety Officer designation or diploma in Occupational Health and Safety. Current COR Auditor certificate is preferred.

• Canadian Registered Safety Professional credential is desirable.

• 5+ years of related HSE management experience in the construction sector.

• Thorough knowledge of OH&S related legislation, trends and best practices.

• Demonstrated ability to work in a self-directed manner and ability to manage multiple priorities.

• Ability to work in a collaborative, fast-paced, team environment.

• Proven written and verbal communication skills with the ability to effectively interact with all levels of management and/or field personnel.

• Strong leadership skills.

• Exceptional communication and interpersonal skills.

• Ability to research, analyze, and interpret; strong problem solving skills.

• Aptitude and willingness to accept challenges and confront risks.

• Professional and calm under pressure.

• Strong administrative skills and proficiency in MS office and other computer applications, particularly     Excel and PowerPoint.

• Strong work ethic and a willingness to do what’s required to get the job done; this may include times outside normal working hours.

TRAVEL:

• Due to the nature of this position, travelling to field sites is required on a weekly basis.

Category: Engineering
Title: Manager, Human Resources
Location: Burnaby
Posted: 26/04/2013

This growing engineering firm is embarking on a new strategic direction that will capitalize on their experience in a high potential niche market. As a result, a new position of Manager of Human Resources has been created to join the leadership team. The Manager will create the HR function and develop and implement solid HR strategies to attract, retain and develop top performing staff who will drive the organization’s growth.

Ideal candidates have HR generalist skills and the ability to think strategically and execute tactically.  They will have built a high functioning department and have at least 5 years’ HR management experience advising senior leadership on all strategic issues affecting organizational success.

 

Category: Not-For-Profit
Title: Manager, Policy & Research
Location: Victoria
Posted: 04/05/2015

Consumer Protection BC is recruiting a Manager Policy & Research to be responsible for undertaking internal and external research and interpreting results to support all departments in making the best corporate decisions possible.  Based in Victoria, this position reports to the Director of Stakeholder Relations and is a member of the bargaining unit.  Key accountabilities include:

  • Conducting research and interpreting results to support organizational goals and objectives

  • Collecting and analysing internal and external data to identify emerging issues, trends, risks, corporate implications, target audiences, and make recommendations

  • Providing advice on corporate-wide metrics and is responsible for ongoing measurement, analysis and reporting

  • Providing advice on research methods, sampling techniques, questionnaire design, data analysis and other evaluation and measurement processes

  • Developing and managing the distribution of surveys and questionnaires, conducting qualitative and quantitative surveys and questionnaires which may involve field, interview or focus group assessments

  • Preparing reports, presentations and documents including briefing notes, discussion papers, fact sheets, flow diagrams, charts and other materials

  • Participating in internal and external committees, projects and working groups

  • Coordinating the commissioning of major research initiatives

Required Education & Experience

  • Degree in Social Sciences with a strong research focus

  • Two to four years experience planning, designing, implementing and interpreting qualitative and quantitative research

  • Experience researching policy issues and conducting policy analysis

  • Project management experience preferred

 

 

Category: Health & Beauty
Title: Marketing Manager
Location: Richmond
Posted: 27/05/2016

As Marketing Manager you will work closely with the CEO on the strategic thinking process and create innovative and results-driven marketing strategies to build the company brand. You will be also be responsible for executing these strategies from beginning to end, ensuring regular updates to the website and YouTube channel, developing and maintaining relationships with contractors, and reporting on marketing initiatives and their success.

Key Responsibilities:

  1. Create, coordinate and execute on all elements of the marketing plan to ensure campaign elements are completed on time, on budget and with
  2. Develop and manage the marketing calendar and budget and report on Return on Investment (ROI) to ensure targets are being achieved.
  3. Develop and coordinate the development of all marketing collateral materials including packaging and images, and promotional programs.
  4. Establish lead tracking practices and procedures and monitor lead tracking program.
  5. Offer creative and strategic thinking and leadership on a variety of promotional media including website, branding, advertising, event marketing, affiliate marketing, etc.
  6. Establish and maintain relationships with photographers and other sub-contractors, as needed; coordinate photo shoots and the development of informational and training videos on YouTube.
  7. Maintain an understanding of competition’s strengths and weaknesses and market penetration of company products within the market place; update marketing strategies and programs to meet changing market or competitive conditions.
  8. Identify potential influencers and participate in negotiating and maintaining effective relationships and representation/promotion of company products.
  9. Coordinate company participation in trade shows and other marketing and sales events; track and follow up on leads and report on success.
  10. Other duties as may be assigned

Desired Knowledge, Skills & Experience

  • Degree or Diploma in business, marketing or related field of study, coupled with a solid grasp of Marketing and Social Media fundamentals
  • Relevant work experience in marketing, preferably within an on-line store environment
  • Strong project management skills
  • Ability to multitask with a keen attention to detail
  • Able to think strategically and do hands-on execution
  • Superior oral and written communication skills
  • Demonstrated ability to work independently as well as part of team
Category: Food & Beverage
Title: National Food Service Sales Manager
Location: Lower Mainland
Posted: 27/05/2016

Reporting to the General Manager, this position will be responsible for developing and implementing a sales structure will best increase brand recognition and revenues in the national food service market. Develops comprehensive marketing plans and sales programs that will generate new business and continually evaluates and adjusts the strategy to meet changing market and competitive conditions.

KEY AREAS OF RESPONSIBILITY

  1. Develops, recommends and implements annual and long range strategic plans for sales and marketing including brand strategy, sales forecasting, and budgeting activities that will expand market share in existing food service accounts and also capture new clients.
  2. Determines the most effective sales structure to service the Food Service sector that will maximize results and minimize costs; hires staff with the required skill set and is responsible for leading, managing and coaching to ensure sales targets are achieved.
  3. Develops and maintains strong relationships with all food service distributor and chain accounts and conducts various forms of market research and analysis to determine sector trends and customer preferences that will lead to new business.
  4. Prepares and presents sales proposals to secure new business and recommends and negotiates pricing policies.
  5. Establishes annual account plans and strategies and is responsible for their execution.
  6. Monitors and reports on actual results against the sales budget, market share data, sector trends, and customer feedback.
  7. Continually monitors the market(s) to determine market potential and penetration of company’s products; conducts business reviews with major accounts, as required.
  8. Provides ideas and opportunities for new product ideas to R&D and works closely with product development and operations to develop samples and alternative products that will meet customer needs.
  9. Collaboratively liaises with operations on any customer issues and provides input into possible solutions; provides prompt communication and follow-up to customers to ensure issues don’t escalate.
  10. Attends senior management meetings and maintains productive relationships with other departments; works closely with the senior management team to coordinate and interface food service marketing activities with the retail sales division.
  11. Assesses the long-term potential and assists with the start-up of all new accounts.
  12. Plans and executes launches and promotions; communicates new listings and other relevant information to field sales and distribution to support national sales growth.
  13. Plans and coordinates company participation at trade shows, seminars and other marketing and sales events.
  14. Ensures the development of marketing and sales collateral materials, including packaging, to support sales efforts and customer needs.
  15. Other duties as may be assigned.

 

DESIRED QUALIFICATIONS:

Education:

  • Post-secondary education in a relevant discipline is preferred                                          

Knowledge, Skills And Experience:

  • Experience developing marketing plans and strategies within the national food service market
  • Knowledge and experience in fruit would be a definite asset
  • Previous experience leading a sales team or broker
  • Strong network within the food service sector
  • Track record of successfully developing and implementing marketing plans and sales strategies that have led to increased revenues
  • Exceptional customer service skills
  • Above average written, verbal communication and presentation skills
  • Strong analytical skills
  • Innovative and creative in identifying market opportunities
  • Able to work independently
  • High degree of initiative with strong follow up skills
  • Has a collaborative approach and can maintain strong relations with the operations team

 

 

 

 

 

Category: Retail Pharmacy
Title: National Professional Services Manager
Location: Langley
Posted: 30/10/2015

 
Job Summary

The National Pharmacy Professional Services Manager works under the direction of the National Director, Pharmacy Inovation of Pharmasave Drugs (National) Ltd. The manager is responsible for the development, training, communication and support of pharmacy professional services and to establish relationships and partnerships with healthcare professional organizations and patient advocacy groups. The manager will represent the organization on external pharmacy committees, maintain good working relationships with colleagues and other organizational units, liaise with stores and attend regular departmental team meetings.

Duties and Responsibilities

  • Develop and maintain programs and provide comprehensive information and support to capture all opportunities afforded by current scope of practice and funded professional services.
  • Communicate solutions and develop tools for implementation of professional services within dispensary workflow.
  • Maximize all opportunities with third party payors and employer groups to deliver professional services.
  • Identify opportunities for pharmacist specialization or certification and provide education and tools for pharmacists to take advantage of these opportunities.
  • Identify and communicate educational opportunities for pharmacy staff for annual licensing requirements.
  • Establish training and education plans to support core pharmacy programs.
  • Engage with healthcare professional groups and provide tools and support for stores to establish relationships within their community.
  • Establish and maintain relationships with patient advocacy groups.
  • Attendance and valuable contributions at all departmental team meetings.

Job Requirements, Skills and Competencies

  • Excellent communication skills both written and verbally demonstrating the ability to express ideas clearly both in written and oral communications.
  • Ability to work well with others, in leading, coordinating and motivating team members.
  • Strong industry knowledge of retail pharmacy with a particularly well developed skill set in scope of practice and professional services.
  • Ability to react quickly to change; problem-solving skills.
  • Self motivated and able to work independently with minimal supervision.
  • Computer literate.
  • Enthusiastic, personable, well-organized, personal & professional integrity.
  • Collaborative approach and strong team player.
  • University degree in pharmacy.
  • Registered as a pharmacist in good standing with at least one Canadian Provincial Regulatory Body.
  • Minimum of 5 years experience in retail pharmacy where positions have become progressively more senior in scope and responsibility.
  • Pharmacist certification or specialization is an asset.

 

The above represents the general details associated with the principal functions of the position and should not be construed as a detailed job description. The incumbent may be required to perform other job related duties as assigned.

Category: Food & Beverage
Title: National Sales Director-Canada
Location: Abbotsford
Posted: 11/07/2016

Position Title:   National Sales Director

Reports to: VP Sales and Marketing

Start Date: August 1, 2016

Location: Abbotsford, BC

Company Profile

At Silver Hills Bakery, we believe lifestyle and nutrition are significant to people’s happiness. That’s why our purpose as a company is to inspire healthier living through healthier choices. Baking great-tasting, sprouted, non-GMO bread is just one step toward happier, healthier lives.

Position Scope

This high profile role represents an exciting career opportunity with a cutting edge,

entrepreneurial and highly successful family of brands in the Natural Products industry, and it represents a very strategic hire for Vibrant Health Products/One Degree Organic Foods. The National Director of Sales will be responsible for all selling-related activities in Canada, including management of broker, distributor and retail relationships, and also opening up new sales channels in food service, manufacturing and foreign markets.

Key Responsibilities

  • Grow Topline Sales/Bottom Line for All Vibrant Health Products Brands: increase topline sales for each Vibrant Health Products brand; Silver Hills Bakery, One Degree Organic Foods, and Little Northern Bakehouse, while meeting company profit margin targets. 
  • Manage Canadian Broker Relationships: oversee existing relationships, including the development of goals and programs to introduce/refresh products, review business growth and increase store listings. Ensure adequate routine communication is in place to manage sales functions for store listings and program activity.
  • Retail Store Liaison: handle key retail account presentations, manage relationship to ensure broker and distributor execution is satisfactory, and monitor retail product placement and performance, taking appropriate action when necessary.
  • Sales Strategy: work with the Vice President of Marketing and Sales to develop comprehensive annual sales strategies for each VHP brand that includes sales forecast, projected trade spend, and recommended programs by retail account or account grouping.
  • Sales Data Analysis: review available sales data reports to provide routine and strategic sales analysis with recommendations on how to drive growth.
  • Trade Show Representation: represent Vibrant Health Products/One Degree Organic Foods at CHFA trade shows, and other shows as agreed upon with Marketing Department/VP of Marketing and Sales.
  • Development of Food Service Channel: research, recommend, and execute a comprehensive selling strategy to sell branded and private label product into the food service channel
  • Development of Foreign Export Channel: research, recommend, and execute a comprehensive selling strategy to sell for product for export (excluding the United States).
  • New Product Development Recommendations: work with the VP of Marketing and Sales to identify trends and recommend new products for introduction to the market.

 

This professional must have the skills to grow and consider themselves to be a “doer,” willing to roll up their sleeves with limited resources. The ideal candidate will have a strong track record of growth and a thorough understanding of the grocery, club, mass and natural classes of trade. They will be both top and bottom-line focused, making data-driven decisions but able to use strong sales/consumer intuition when needed. They will have the ability to thrive in an entrepreneurial, dynamic business, while embracing a culture that is team-focused, communicative, passionate, in a company that is dedicated to improving the customer’s health.

 

 

 

Category: Food & Beverage
Title: Plant Operations Manager
Location: Abbotsford
Posted: 07/05/2014

Reporting to the President, the Plant Operations Manager will manage day-to-day operations and improve the performance, productivity, efficiency and profitability of departmental and organizational operations including Production, QA, Maintenance, Inventory Control, Sanitation and Warehousing.    You will prepare and control operational budgets, estimate production costs, review financial and performance data and liaise with senior management on strategic planning and supporting sales and marketing.

Candidates will preferably have a relevant post-secondary degree or diploma, food sector experience, and knowledge of CFIA and FSSC standards.  

Category: Education
Title: President
Location: Toronto
Posted: 03/12/2013

About CIMU (formerly known as Complections College of Makeup Art & Design

Complections College of Makeup Art & Design http://www.complectionsmake-up.com has been operating for 25 years and has developed a global reputation as a leading private college offering vocational and professional development programs in film, theatrical and high fashion make-up artistry, hair design, creature design and special makeup effects.

Recently rebranded as CIMU, the college graduates 250 local and international students each year. The colleges programs, faculty, and administration are committed to being of the highest standard and this translates into attracting faculty who are world leaders in their field, full enrolment and a high rate of student success in finding employment upon graduation.

The current President purchased the school seven years ago and has been highly successful in building a world class College in upgraded facilities.  She is now ready to take a step back and allow a new President to lead the College in its next phase of evolution. 

This position will appeal to individuals who have experience in the education sector, a passion for the arts, and strong business, financial and administrative capabilities.  You are committed to success for all and use your collaborative approach to engender ideas and have the strength of commitment to see these through to successful fruition.

If you are interested in joining a highly regarded private college that truly is in a league of its own, please submit your cover letter and resume to bschimnowsky@westviewsearch.ca

JOB DESCRIPTION

Position:                                PRESIDENT 

Reports To:                           Owner

Direct Reports:                    Academic Head

                                                Registrar

                                                Faculty (5 full-time/7 Part-time) 

SUMMARY

The President is accountable to the College’s owner for the overall leadership and management of CIMU. This includes the College’s long-term vision and plans, academic planning, operating and capital budgets, student recruitment and affairs, industry and media relations, and government relations and reporting.

SPECIFIC ACTIVITIES

  1. Provide effective and innovative leadership in fulfilling the College’s Mission, Vision and strategic outcomes.
  2. In consultation with the Owners and Advisory Board, develops and recommends short- and long-term plans for the benefit and advancement of the College.
  3. Assesses, on a continuing basis, the educational needs of the College and devises and delivers appropriate programs and services to meet these needs; monitors results to ensure high quality.
  4. Oversees and participates in local, national and international student recruitment to ensure maximum enrolment.
  5. Participates in the development and implementation of marketing strategies to maintain 100% enrolment in all programs.
  6. Oversees student counseling and personally ensures the effective resolution of all student disciplinary issues.
  7. Develops strategies for the retail and on-line store operations that will increase traffic from professional and community members and build further awareness.
  8. Establishes and maintains strong relationships with Government and ensures compliance with government acts, regulations and reporting requirements.
  9. Attracts and leads a high-calibre and cohesive senior management team.
  10. Selects, appoints, promotes and removes College employees and develops and administers programs for the appraisal and development of staff.
  11. Develops, approves, implements and administers fair and equitable human resource policies, including salary, wage and benefit programs.
  12. Encourages excellence as a major goal of all College staff.
  13. Prepares annual expense plans (operating, equipment, facilities) for approval; administers approved budgets; ensures that all monies received and expended are accounted for; secures funds to finance approved expense plans.
  14. Maintains the College’s building, facilities, equipment and operating services in optimum condition to support College programs and activities; plans for and secures funding for the expansion of facilities when required.
  15. Establishes and maintains communications with community organizations and acts as the College representative to these groups as appropriate.
  16. Promotes the College to the local, national and international cinema, theatre and fashion industries.
  17. Other duties as may be required.

INTERNAL RELATIONSHIPS

Advisory Board – to ensure constructive review and final approval of management policies, direction and objectives and to engage in determining direction and strategies.

All Employees – to mentor and support a highly motivated, productive and engaged College workforce that identifies with and strives to achieve the College’s Mission, Vision, and Strategic Directions.

EXTERNAL RELATIONSHIPS

Provincial Government Ministry, various community groups, the College donor community, leaders, business and industry, the general public – to establish and maintain a positive and visible profile of the College, and to establish, nurture and maintain effective relationships and recognize contributions appropriately.

DESIRED KNOWLEDGE, SKILLS & EXPERIENCE

–                 Undergraduate degree coupled with previous work experience in an academic setting

–                 Strong business acumen with proven administrative, budgeting and financial management skills

–                 Ability to be strategic and tactical and willing to immerse themselves in all aspects of the College

–                 A visionary who can identify new opportunities but has the financial acumen to ensure growth decisions are fiscally sound and viable and the administrative and operational skills to bring them to fruition

–                 Artistic background and an appreciation of creativity and innovation – experience in make-up or film industry highly desirable but not essential

–                 Exceptional communication and interpersonal skills — maintains exceptional relationships with Government and other stakeholders

–                 Enjoys and can relate to students; demonstrates empathy when addressing their concerns

–                 Highly proficient in MS Office and computers

–                 Gay and multicultural positive

–                 Inclusive and collaborative management style

 

 

Category: Food & Beverage
Title: Produce Buyers
Location: Vancouver + Calgary
Posted: 13/10/2015

We are recruiting an Organics Buyer and also a Fresh Produce Buyer who will be strategic contacts with suppliers and customers.  Your responsibility will be to manage your commodities to meet your customers needs and to raise with all internal departments to ensure exemplary service.

Key Responsibilities:

  • Developing in-depth product knowledge of your produce categories
  • Building strong relations with both suppliers and customers
  • Sourcing new commodities from reliable suppliers who provide quality produce
  • Forecasting, reordering and inventory management of your categories
  • Developing marketing opportunities including cross-selling and chain store ads
  • Managing the logistics of the value chain from farm/packers through warehouse to customers’ shelves
  • Meeting monthly and annual targets and growing gross margins in a disciplined manner

Desired Knowledge, Skills & Experience

  • Post secondary degree, preferably in business
  • Minimum 2 years fresh produce buying experience
  • Entrepreneurial mind and attitude
  • Very detail oriented, disciplined and strong follow through
  • Second language would be a definite asset
Category: Health Care
Title: Rehabilitation Program Manager
Location: Abbotsford
Posted: 18/08/2015

Job Description

 

Reports to:                Executive Director

 

 

Position Summary:

The Rehabilitation Program Manager is responsible for developing and launching a program that will develop life skills to transition persons served by Kinghaven Treatment Centre to meaningful employment. The program will include, job search and interviewing skills, basic computer skills, employment counselling and support, needs assessments, vocational evaluations, employment preparation, and training.

 

Key Responsibilities:

 

  1. Develop and implement an employment program including policies and procedures, outcomes, and key performance indicators that will ensure the program meets funding requirements and identified needs.

 

  1. Plan and execute community engagement, promotion and communication strategies to proactively identify and cultivate potential employers and create employment opportunities for clients.

 

  1. Monitor all placements, oversee training plan development, and conduct on-going follow up to ensure successful employment outcomes for program participants.

 

  1. Provide individual intake and assessment services, employment preparation and employability sessions, and in-depth counselling on an individual or group basis.

 

  1. Facilitate employment workshops, employer sessions and other events to prepare clients to gain and maintain employment.

 

  1. Administer the contract and provide accurate, regular and timely reports on the program as required by funders and the Board.

 

  1. Oversee quality assurance measures and implement change as required.

 

  1. Maintain knowledge of community resources and keep up to date with labour market trends.

 

  1. Represent Kinghaven at various community meetings to promote the aims and activities of the program and to share information.

 

  1. Develop and maintain computerized client files and documentation according to internal policies/guidelines and the funder’s requirements.

 

  1. Maintain minimum successful placements, as per established standards.

 

  1. Respond to client enquiries and provide assistance, as required.

 

  1. Perform other related tasks as may be assigned.

 

Desired Knowledge, Skills & Experience

 

  • A degree in Social Work, preferably at the Masters level
  • Minimum 3 years’ experience in occupational rehabilitation
  • In-depth knowledge of addiction and mental health challenges
  • Previous experience designing and implementing a program from inception
  • Strong knowledge of career and employment counselling issues
  • Ability to work effectively with clinical staff
  • Strong organizational and project management skills
  • Well versed in developing and maintaining data-collection and reporting mechanisms on program metrics
  • Experience managing a budget and fulfilling funder requirements
  • High degree of initiative
  • Knowledge of the local labour market, trends and community service networks would be highly desirable
  • Ability to form and maintain positive relationships with potential employers, partner agencies, funders and other service providers
  • Strong communication and interpersonal skills; comfortable presenting in front of groups in a variety of settings
  • An ability to advocate on behalf of the organization and the program
  • Computer literate including MS Office Suite and case management database software
  • Flexibility, cultural sensitivity and demonstrated ability to work effectively with a diverse community

 

 

 

 

 

Category: Food & Beverage
Title: Sales & Marketing Manager
Location: Okanagan
Posted: 18/08/2015

Tinhorn Creek Vineyards – www.tinhorn.com — was established in 1993 and has grown to become one of BC’s leading wineries producing many award winning VQA wines.

The winery has two very distinct terroirs in the South Okanagan’s Golden Mile Region growing 15 varieties and producing 40,000 cases annually. There is a wine shop, tasting room and also a high quality restaurant that offers panoramic views of the valley and a unique menu that uses locally sourced ingredients to produce menu items with a Mediterranean flair. The winery also puts on a number of events throughout the year including a summer concert series and communal table dinners.

To continue to build their brand, we are seeking a dynamic Sales & Marketing Manager with solid experience in the alcohol/beverage industry and a track record of leading a successful team. Candidates should have exceptional selling skills coupled with strong financial and analytical abilities. Preference is for the position to be based in the Okanagan.

Category: Manufacturing
Title: Senior Financial Controller
Location: Surrey
Posted: 17/12/2014

Position Summary:

Reporting to the President and Chairman, the position will oversee all financial and management accounting functions, information & communication systems. Contributes to the profit of the company through cost control and margin analysis as well as assists in co-ordination of cross-department initiatives. Strives for continuous improvement of profitability, management information systems and administrative efficiency.  

Duties & Responsibilities

  • Preparation and presentation of Financial & Management Reporting package monthly.
  • Oversee accounting functions to ensure compliance with GAAP and all necessary controls are observed.
  • Cost accounting for all processes – provide detailed analysis of costs for all activities and inputs. Identify areas of cost control and opportunities for improvement.
  • Cost accounting for all products – assist in determining selling prices needed to obtain targeted margins & maintain Inventory costing systems.
  • Cash flow and operating budget preparations.
  • Ensure compliance with all taxation authorities, and identify opportunities for savings.
  • Ensure contracts and mining tenures are kept current.
  • Involvement in contracts administration, banking, insurance and other contractual negotiations.
  • Negotiate with lenders and obtain necessary financing.
  • Liaise with Insurers to maintain all corporate policies.
  • Work directly with major suppliers as required to obtain best price/service/quality.
  • Liaise with external accountants and tax consultants to prepare year end reports and minimize income taxes.
  • Management of IT functions & services throughout the company.
  • Financial analysis of business opportunities.
  • Prepare periodic management & sales reports.
  • Participate on the collective bargaining committee.
  • Administer settlement of product liability claims.
  • Support all other departments as required.

Objectives

  • Establish Key Metrics and on time reporting.
  • Reduce cost of purchased inputs.
  • Simplify and standardize packaged SKU’s to reduce cost and improve inventory and order fulfillment.
  • Improve operational efficiency throughout processes.
  • Manage transportation of raw material from quarry to plant, including vendor relationships.

Professional accounting designation with minimum 10 years financial management experience, preferably in an industrial manufacturing or processing environment

Excellent communication & presentation skills, both written and verbal.

Ability to negotiate effectively.

Team oriented attitude, and strong work ethic.

Strong analytical skills.

High proficiency in IT

Project management skills

Category: Civil Construction
Title: VP Construction
Location: Kelowna
Posted: 03/12/2013

About the Company

This BC-based, fully integrated civil construction company is positioning itself for profitable growth.  Values such as honest hard work, integrity and loyalty are core to the company culture and are at the heart of the Company’s outstanding reputation for excellence.

Operations are diverse and include road construction, paving, site development, land development and housing construction.  The company excels at value engineering and working with owners to provide innovative high value solutions.  Offices and shops are strategically located within three regions of the province of British Columbia and the total staff complement fluctuates between 200 to 500 staff depending on the time of year and the number of projects underway.

The Opportunity

Reporting to the Company Vice President, the VP Construction will be based in Kelowna and travel regularly to job sites, as required.  The scope of this leadership position is both deep and broad.  As a key member of the executive team, the VP Construction will actively participate in strategic matters pertaining to the industry and company as a whole.  Functionally, he/she will oversee a portfolio of road construction projects and project teams comprised of Senior Project Managers, Superintendents, Chief Estimators, Quality Control and Safety. Key responsibilities will include liaising with project owners, responding to safety issues, and managing project profitability. The VP Construction will also take the lead in fostering relations and identifying profitable business opportunities, leading to an increase of direct sourced projects.

Ideal candidates will be professional engineers with significant road building experience that will enable them to be the champion of design build and value engineering. They will possess strong financial analysis skills and have a track record of maximizing project profitability and implementing processes and procedures that have enhanced efficiency. Contract negotiations and relationship management are also necessary skills.  On the leadership front, they will possess robust coaching skills and the proven ability to develop leaders. Strong interpersonal and communication skills are essential to implement changes in a manner that creates staff buy-in.

As part of the senior leadership team there will be plenty of opportunity to participate in strategic discussions and planning processes.  The culture is fast moving and dynamic, which allows for the appropriate amount of rigor and consultation in decision-making. Being part of this tight knit and highly energetic team will be rewarding and invigorating for the right leader who flourishes under these conditions.

Challenges of the Position

The organization is positioning for growth and has identified the need to add a seasoned leadership role to the organization to oversee a portfolio of construction projects, thus enabling the Company Vice President to focus on long-term strategic matters.  Successful integration into the company will depend upon the successful candidate’s ability to gain the respect and trust of a long tenured team who previously reported to the Company Vice President. Technical qualifications are important, however, organizational savvy and discernment will be key to retaining high levels of employee engagement as the company moves forward.

JOB DESCRIPTION

 SUMMARY

Reporting to the Company Vice President, the incumbent is a member of the senior leadership team responsible for providing overall direction and leadership to a team of experienced Project Managers and Superintendents managing a portfolio of civil engineering construction projects and to ensure quality, profitability, risk management and on time and on budget delivery.

KEY RESPONSIBILITIES:

  • As part of the senior leadership team participates in developing the corporate long-term strategic plan and the development of annual business plans.
  • Translates strategic and business plans to operational plans and communicates objectives to all employees in a way that creates clarity and a desire to move in the desired direction 
  • Analyses construction project plans to determine construction requirements and recommends value engineering and alternative construction techniques to provide the best value to the Owner. 
  • Reviews and critiques construction drawings, bid documents, and project specifications to fully understand a project’s scope of work and to ensure it meets required profit margins.
  • Leads the competitive bidding on projects; negotiates and and prepares cost-effective contracts.
  • Works with Senior Project Managers to anticipate impediments to project progress and to assist in the resolution of problems that may adversely affect project design, cost or schedule. 
  • Develops and monitors project budgets and the overall budget and risk management plan for the consolidated project portfolio.
  • Analyses all financial and operational reports and forecasts to identify areas of concern. Proactively addresses issues that could lead to project variances, scope creep, etc.
  • Prepares operational briefs on critical fiscal matters or significant information or events in a timely fashion; presents information in an unbiased, factual manner that leads to sound decision-making. 
  • Develops and monitors performance objectives and plans for all senior management. Reviews performance on a regular basis, develops action plans to address deficiencies, and provides coaching and mentoring, as needed.
  • Develops and maintains effective relationships with a wide variety of community stakeholders to build support and recognition of the Company.
  • Maintains a high profile within the civil construction sector by participating in industry associations and developing strong relationships with suppliers.
  • Ensures the organization meets regulatory obligations related to health, safety and environmental requirements.
  • Other duties as may be assigned. 

Direct Reports:  Superintendents, Senior Project Managers, Project Superintendents, Chief Estimators, Quality Control &  Safety & Loss Prevention Manager

BACKGROUND AND EXPERIENCE:

Knowledge, Skills & Experience

  • P.Eng. is essential, coupled with in-depth road/highway design, construction, engineering, and planning experience
  • Proven project management skills managing multiple concurrent projects
  • Proven senior leadership experience in a unionized environment
  • Innovative and strategic thinker with strong planning and problem solving skills; can “think on their feet”
  • Strong business and financial acumen
  • A clear and open communicator
  • Exceptional interpersonal skills
  • Effective negotiating skills that lead to win/win outcomes
  • Strong change management skills; willing to seek input from others and gain understanding and acceptance of contrary opinions and viewpoints
  • Solid administrative, time management and organizational skills
  • Proficient knowledge of MS Office and project management tools

Desired Personal Characteristics

  • Viewed by employees as respectful and approachable
  • Is trustworthy and possesses the highest degree of integrity
  • Collaborative style with focus on excellence and results; holds people accountable
  • A balanced communicator who can present information and develop solutions in a frank and fact based manner
  • Has a fearless inner quality that leads to generating a range of options or ideas, as well as the ability to act by taking bold but calculated risks
  • Willingness to travel to job sites   

Compensation Package

Compensation will consist of a competitive base salary, a company vehicle, 100% employer paid health benefits and a defined benefit pension plan, plus a bonus program based on achievement of Company and division goals.  There will also be a relocation allowance for out of town candidates.

Interested candidates should submit their resume and cover letter to Bev Brown at bbrown@westviewearch.ca

Category: Supply Chain
Title: Warehouse Manager
Location: Langley
Posted: 17/11/2014

Summary

Oversees and coordinates the warehousing activities for the receipt, storage, and delivery of goods in compliance with space availability and customer requirements. Participates in the overall strategic design and direction of warehousing operations, facilities and expansion. Ensures adequate supervision, training and mentoring of warehouse staff, establishes and measures performance standards, organizes workload, and maintains a productive, safe and motivated environment.

KEY DUTIES & RESPONSIBILITIES:

  • Optimizes available storage resources and operational facilities to ensure maximum cost efficiencies.
  • Develops and manages material storage processes that assure products are stored safely, efficiently and effectively.
  • Establishes and maintains policies and operational procedures for activities such as new methods of storage, verification of incoming and outgoing shipments, handling and disposition of product, stock location, etc.
  • Establishes and reviews inventory reports, sales order reports, and other information and devises plans for current and future product storage.
  • Ensures proper maintenance of the facility, equipment and supplies. Recommends equipment requirements and replacements to management in order to upgrade and maintain warehouse productivity and efficiency,
  • Establishes warehouse and equipment operating strategies and schedules to service customers based upon logistics network, inventory strategies and customer needs.
  • Ensures orders are received and distributed in a timely manner to maximize customer service and that incoming and outgoing orders are verified against vendor’s invoices, bills of lading, customer orders and similar documentation.
  • Maintains accurate inventory records of location, count, etc.
  • Monitors overall storage, retrieval and distribution trends and ensures customer’s current and future demands can be supported by high quality, efficient service at a low cost.
  • Provides input into business plans and budgets, monitors budget performance, and prepares reports for management on productivity, significant activities and trends.
  • Sets standards of performance for warehouse staff and organizes and assigns work to utilize available skills and labour hours that will ensure the most favorable costs, accuracy and completeness.
  • Directs warehouse personnel activities including hiring, performance appraisals, coaching and mentoring, dealing with disciplinary issues, and terminations.
  • Provides staff cross-training, instruction and guidance, and staff development, and closely monitors larger, more critical transfers, orders or receipts.
  • Establishes and maintains warehouse safety programs and demonstrates leadership in the area of safety, including observing and enforcing safety rules and practices. Promptly addresses and corrects unsafe behaviors and conditions that may lead to accidents.
  • Participates in client meetings and providing technical expertise.
  • Other duties as may be assigned.

DESIRED KNOWLEDGE, SKILLS AND EXPERIENCE

  • Minimum three years’ warehouse management experience
  • Experience developing practices and procedures and establishing performance measures that maintain high levels of service and productivity
  • Sound decision making and a track record of enhancing warehousing operations and efficiency
  • Strong communication and interpersonal skills
  • Ability to address and resolve employee productivity and quality issues
  • Strong technical, administrative and organizational skills
  • Proficient in the use of Warehouse Management Systems using RF scanners
Category: Food & Beverage
Title: Winemaker
Location: Okanagan
Posted: 22/11/2013

Okanagan-based winery with 130 acres producing more than 35,000 cases of VQA wines annually requires a Winemaker to join their management  team.  Candidates must have a Degree in Enology from a reputable program and experience producing at least 30,000 cases annually.  The position will appeal to an up-and-comer who is innovative, wants to make wine across all varieties, and stays on top of trends so they can introduce innovative winemaking techniques and styles.  This is an international search and we will facilitate the process to obtain a Canadian work permit.

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